Faïza MANSOURI

The Erasmus+ and European Solidarity programmes includes more than ten platforms. My tasks consist first of all in analysing the needs of users by platforms, the business process and providing the best graphic and visual solutions in order to make the actions of the users efficient and fluid. Once the analysis is done, my task is to lead all those teams including business managers, business analysts as well as developers and the project manager so that they all align on a single user experience. I guide and manage teams that work independently. I imposed and explained my choices, I justified the decisions, I unified the design but also the production. I had to manage with the schedule, the costs and all the necessary meetings in order to carry out this project. Strong of an excellent capacity of adaptation, my current experience pushed me further. I had to adapt my speech and my presentations to several business profiles. I had to align myself with the working methods of the different platforms and different company profiles. It forced me to be more organized and meticulous, to organize the work of the teams and to make them more meticulous so that they deliver quality instead of quantity. Working as a unique UX with as much team on such a big project was a challenge and success. It developed my abilities to their maximum and more.

I have been working on 2 project for the European Committee of the Regions as a UX/UI Designer (User Experience / User Interface). In the first project (work platform dedicated to Committee Members (political and communication), I meet client users often to understand their way of working and explain my design proposal as a solution to help them improve their day to day work on the platform. Digital oriented, I take a special interest in the mobile or tablet interface during the process of the design thinking. In the second project (CoR extranet), I meet contributors and users to analyse each request, analyse and explain the decision to do it or not, to generalise the solution to every contributors/users or specific. I’m a very skilled UX designer of content management web applications including integration of dynamic web applications. My overall objective is to analyze, develop and improve web projects. I am also good in understanding the user needs and providing them with a design to match their expectations. I am skilled in the Adobe package, and as a professional front-end designer, I also have a very strong knowledge of HTML, JavaScript, CSS and Bootstrap. I am an user oriented team player, with a pro-active attitude I'm used to work in multi-lingual meetings and to communicate easily with all the team members. I have an analytical mind that help me to write ad present technical studies when needed.

As a Digital Project Manager, I had lot of different projects on going for Epresspack. The first step was to understand the needs of each costumer and provide a mock-up. The second step was to calculate the cost and required the IT developer (if need it). Then proceed to the integration of the WordPress platform (front and backend). After that, I provided an after-sale management to help the customers on each of my projects. Digital oriented, I made sure to achieve my project and create it totally responsive. I managed the WordPress themes and the modification of the dynamic or graphical functions. I was in charge of the customer’s service and I had to be sure that there was any issue after the release. Teamwork was really important for this job, which helped me to succeed.

Orba Informatique is a company specialized in automatic distribution for 24 years, is expanding and offering simple and mobile solutions for business management and invoicing, tour optimization, management of all the technical part of a business, the commercial part for each trade. I was the only one to develop all web solutions and to provide a good communication around the company. I had to learn and use development languages like PHP or JavaScript. I also learn to be more confident in my proposal and to go further my skills, further my design. Then, I was in charge of the new corporate image of my company and I had to evaluate all steps for a good communication, the timing and the cost. It was new and a real challenge for me. We were at the beginning of the digital popularity; I had to convince my bosses to trust me, and to invest in this field. I also discovered the world of vending machine; I had to learn all about this world and the habits of vending machine customers. I developed my interest for the users and learnt how to approach and understand them. This experience allowed me to learn the method and the way to probe user needs. I also took care of the corporate communication so all communication actions to promote all the products and image of the company.

Being part of the launching of a new digital magazine was a great experience. This sports newspaper was accessible on tablet (Ipad). I created the graphic charter, the layout of the articles and photos, the graphics pages of the sports events and the Home Page. For this project, I had to work with the editorial leader and with the journalists support to integrate the texts.

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