Fannia Joussaume

– HCM Cloud Consultant - end to end Implementation process, manage the workshops for the Learning Applications, payeront and absents management

– HCM Oracle Cloud Run Support – CORE HR, Talent Management, ORC, OLC Benefits, OTBI – As Part of Support Team, my main responsibilities were: I Liaised between the IT team and the business team, Manage the workshops, Create and update the specifications and the documentation required, I Planned and followed up the Test phase, Created test cases and test scenario, Do the test for all modules of Oracle HCM Talent management Core HR, Talent acquisition, Security, Learning, Time and labor, training, absence and payroll, Configuration and costuming the modules if need, Carried out UAT, Performed training sessions and knowledge transfers, Translated key users requests to IT team and followed up their resolution, Managed bugs and Change Request via a ticketing system, Created Analytical and statistical reports in relation to the project's daily work and in relation with the monthly support workload as well as reports and KPIs for the human resources management, Created and updated the user guides, Managed the data migration and testing the modules after the Oracle's releases, Solved the bugs, Changes Request and customizations

– As a part of the Implementation Oracle HCM Application team, some of my activities were: Leading the workshops to identify the issues to improve the application, Managing the process to implement the Application for the Core HR, Recruitment, Talent and Reporting modules, Participating in the testing phase, UAT, data validation and create documentation for Worldwide countries. – I was the Team Lead for Europe side consultant, I worked for an international USA Company. I Led for the Europe the workshops, created test scripts, drove the testing of the application. I provided support to business team for defining their requirements, the GDPR constraints and for defining their data migration strategy

– Deployment of Oracle HR worldwide with performance management. – As a member of the team responsible for implementing the Oracle HCM application, my activities included managing the implementation cycle of the Core HR, Recruitment, Talent and Performance, and Reporting modules: – Leading workshops to highlight issues and seek improvements for the HR team. – Participating in the testing phase, from unit testing to UAT. – Leading data validation. – Creating documentation for all countries.

– As part of the team of the project of Core HR Peoplesoft applications and HCM Oracle Recruiting Cloud: creating specifications, testing phase, UATs training, follow up after go live also I was part on of Run team for PeopleSoft 9.2 Upgrade Application and I was responsible as lead the testing and functional support.

– HCM Data migration and integration Team lead from Workday (skills Cloud) and Oracle HCM Cloud, Application Responsibilities: Planned and follow up de Data Migration phase, I led the data migration stream between Workday and Oracle HCM Core HR Cloud, Time and labor and Absence Management, I updated and validated the functional specifications and the data mapping, I prepared the data templates, loaded the data and validated them. Data included user profiles and roles for security, BU, locations, departments, job families, positions, jobs and employee data, I drove the User Acceptance Tests and tracked issues and their resolutions, I performed training and knowledge transfer to the key user about Oracle HCM Cloud Application.

– I analyzed the RFP and Functional Specifications sent by the clients and provided the team a proposal, I Analyzed the market and compare the Fit and Gap of HCM Oracle applications versus the competitions, prices and all modules Talent Acquisition, Talent Management, Core HR, learning, KPI/ analytics, compensation, etc., I evaluated of the level of knowledge of the South Teams (Italian, Spanish, French, Portugal) and the Management in order to improve their skills on the speech and use of the HCM application to put in advance and to show a value proposition to the clients, I created a user guides and presentation to the teams about the trends of the HR market and the relation of the HR Business process and the HCM applications. In addition, I created presentations and animated webimar on the strength Of the Analytics in the HR process and the GDPR impacts, I participated and organized events for the clients and the partners in order to promote HCM Oracle Apps. In addition, I created links between the partners and sales teams in order to ameliorate the relationship and for the best positioning of the Applications. I was involved in the strategical group to improve the sale process the business the relationship, sales campaigns and positioning of Oracle products.

– Support: PeopleSoft HCM – Core HR, talent acquisition talent management and Self-services of PS HCM 8.9 and 9.1 – Projects: My HR Portal implementation project - PeopleSoft Hub 9.1 in order to introduce a new home page and a single point of access and new features for all employees, EIF Internal Mobility and Talent acquisition alignment project - aligning and upgrade of the recruitment EIF process with the new external and internal EIB recruitment process within PeopleSoft, HCM 9.1 and the implementation of the management profile module, External Candidate Gateway PeopleSoft HCM 9.1 project - propose user experience enhancements on the Candidate Gateway for external applicants: I Translated technical specifications, I Liaised between the IT team and the business team, I Planned and followed up the Test phase, Created test cases and test scenario, Carried out UAT, Performed training sessions and knowledge transfers in different languages (English, French and Spanish) as well as creating and updating the user guides, Translated key users requests to IT team and followed up their resolution, Managed bugs and Change Request via a Remedy ticketing system, Created Analytical and statistical reports in relation to the project's daily work and in relation with the monthly support workload as well as reports and KPIs for the human resources management, Created and updated the user guides, Maintained The PeopleSoft HCM security, the PeopleSoft's HR referential and helped HR key users in the use of PeopleSoft HCM

– Identified and described the areas for improvement in the IT Support Service for the Human Resources Department. Wrote and established new procedures to improve the Technical Support Team services. I Transferred activities and Decentralized the service from France to the Indian and Spanish teams. I Managed training sessions for international Countries in different languages (English French and Spanish). I Performed Knowledge transfers. I Analyzed statistical reports for the data cleaning action plan

– Defined the new Functional Group role and identified the mission, tasks and objectives of the post. Interviewed the members of the HRIS program in several countries such as the ones responsible for HR, IT and the support team. Managed workshops to identify actions in order to improve the quality of service. Lead and managed sessions with several countries in different languages (French, English and Spanish). Performed training sessions and knowledge transfers in different languages. Helped HR key users in the use of PeopleSoft HCM 8.9 and NAKISA organization chart.

– PeopleSoft HCM 9.1 Recruitment project: Planned the Test phase for the Spanish and Italian entities. Liaised between the HR and the IT project members. Updated the Functional Specifications. Translated the Technical Specifications. Wrote the test cases and test scenarios for the Spanish and Italian key users. Carried out the UAT in different languages (Spanish and English). Collected change requests and followed up on their resolutions for the Spanish and Italian entities. Coordinated and managed meetings with relation to the progress of projects in Spain and Italy. Coordinated and performed training sessions and knowledge transfers. Provided support and assistance where necessary as well as creating user guides.

– Liaised between the HR and IT services. Managed the issues and user requests via the Remedy ticketing system and prioritized them by severity. Documented the bugs or changes request and reported them to the developer team and then followed up on their resolutions. Maintained The PeopleSoft HCM security, the PeopleSoft's HR referential and helped HR key users in the use of PeopleSoft HCM from 8.9 to 9.2. Updated massive data via Excel to CI. Created analytical and statistical reports with relation to the monthly workload in order to improve the support services. Created reports and KPIs for human resources management. Helped HR key users in the use of PeopleSoft HCM 8.9, BO XI requests and Created user guides.

– Liaised between the HR and IT services. Managed the issues and user Requests via the Remedy ticketing system and prioritized them by severity. Documented the bugs or changes request and reported them to the developer team then followed up on their resolutions. Created analytical and statistical reports in relation with the monthly workload and in order to improve the support services. Created reports and KPIs for human resources management via business intelligence tools. Updated the organization chart. Updated massive data via Excel to CI and other interface components. Managed the Security of the user profiles, permission lists and roles. Performed training sessions in different languages (French, English and Spanish). Helped HR key users from several countries in the use of PeopleSoft HCM 8.9, BO XI queries, NAKISA organization chart and created support guides

– Analyzed of the salary of the IT specialists working for Air France and benchmarked it against the French IT market as well as Reorganized the structure and nomenclature of the job description.

– Business Analyst on reengineering of process: Detailed analyze of administrative processes and procedures of this department as well as created a proposal to restructure the management of the organization in order to implement a new information system to reduce the overall costs, time of operations and quality of services. – Software: Visio, MS Project, Excel, Word, Power Point