fares abd elgany

Minister Counsellor of digital transformation Affa

Salary / Daily rate

Cairo, Cairo Governorate, Egypt

Freelance

Skills

Project Management (PMO)

Languages

ArabicArabicEnglishEnglish

About me

Intro

Government digital transformation expert with 15+ years leading strategic tech initiatives and Agile project management. Currently serving as Minister Counsellor driving parliamentary modernization and cross-sector collaboration. Specialized in bridging public-private partnerships to deliver high-impact digital solutions on time and within budget.

Links

Work experience

Minister Counsellor of digital transformation Affairs

Ministry of Parliamentary Affairs

May 2024 - Present

2 years 6 months

Cairo, Cairo Governorate, Egypt

• Led strategic planning and execution of digital transformation initiatives to optimize parliamentary workflows. • Collaborated with governmental bodies to implement technology solutions enhancing governance efficiency. • Managed high-impact digital projects from initiation to closure, ensuring alignment with client needs and timelines.

SilverKey Technologies

Nov 2021 - Present

5 years

Senior Project Manager

Nov 2021 - Present

5 years

• Successfully managed multiple software development projects using Agile methodology, delivering on schedule and within budget. • Conducted risk assessments, resource planning, and project optimization for efficient execution. • Facilitated requirements gathering to align production capabilities with stakeholder needs. • Managed relationships with clients and all stakeholders, ensuring their expectations are met and addressed effectively.

Project Manager

Nov 2021 - Mar 2024

2 years 5 months

Cairo, Cairo Governorate, Egypt

Skills: Project Reporting · Agile Methodologies · Software Projects · Software Development · Agile Testing · Requirements Analysis · Project Plans · Project Management Software · Scrum · Strategic Thinking · Jira · Agile Project Management · Project Coordination · Performance Management

Account Relationship Manager

Fox Capital GmbH

May 2019 - Oct 2021

2 years 6 months

Hurghada, Red Sea Governorate, Egypt

• Developed market entry strategies with international stakeholders to expand into new markets. • Managed investor accounts, establishing strong relationships with German, Swiss, and Russian investors. • Coordinated with third-party vendors for procurement and office setup, ensuring timely delivery and cost efficiency. • Conducted market analysis to identify growth opportunities and potential challenges.

Customer Service manager Specialist

HungerStation | هنقرستيشن

May 2018 - Mar 2019

11 months

Hurghada, Red Sea Governorate, Egypt

• Led a customer service team to ensure high customer satisfaction ratings and collaboration. • Developed and implemented customer service training programs to enhance team efficiency. • Analyzed customer feedback to identify improvement opportunities and implemented corrective actions. • Coordinated with operations team to ensure smooth service delivery and address service gaps.

Document Controller

MetLife

Apr 2015 - Jul 2017

2 years 4 months

Cairo, Cairo Governorate, Egypt

Sales

Reef Oasis Blue Bay Resort & Spa

Feb 2015 - Dec 2015

11 months

Cairo, Cairo Governorate, Egypt

Customer Service

Vodafone

Jan 2015 - May 2015

5 months

17014 Cairo Montenotte, Province of Savona, Italy

Receiving and handling all kinds of customer’s incoming calls. Providing customer with requested information about all kinds of subscriptions. Providing technical support for subscribers. Receiving and handling customer payments. Promoting and handling all kinds of promotions. Supporting dealers by solving all problems and cases with company or customers

Sales Manager

movenpick hotel

May 2014 - Dec 2014

8 months

El Gouna, Morocco

Technical Support

Access Telecom Technologies (PVT) LTD

Jan 2008 - Dec 2010

3 years

17014 Cairo Montenotte, Province of Savona, Italy

Receiving and handling all kinds of customer’s incoming calls. Providing customer with requested information about all kinds of subscriptions. Providing technical support for subscribers. Receiving and handling customer payments. Promoting and handling all kinds of promotions. Supporting dealers by solving all problems and cases with company or customers installing new customer ADSL at houses configure ADSL routers Solve all problems of ADSL

Technical Support

Access

Aug 2006 - Mar 2008

1 year 8 months

Cairo, Cairo Governorate, Egypt


Education

New cairo academy

Management Information Systems

2005 - 2010

4 years 11 months

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