
fares abd elgany
Minister Counsellor of digital transformation Affa
Salary / Daily rate
Cairo, Cairo Governorate, Egypt
Freelance
Skills
Languages
About me
Intro
Government digital transformation expert with 15+ years leading strategic tech initiatives and Agile project management. Currently serving as Minister Counsellor driving parliamentary modernization and cross-sector collaboration. Specialized in bridging public-private partnerships to deliver high-impact digital solutions on time and within budget.
Work experience
Minister Counsellor of digital transformation Affairs
Ministry of Parliamentary Affairs
May 2024 - Present
2 years 6 months
Cairo, Cairo Governorate, Egypt
• Led strategic planning and execution of digital transformation initiatives to optimize parliamentary workflows. • Collaborated with governmental bodies to implement technology solutions enhancing governance efficiency. • Managed high-impact digital projects from initiation to closure, ensuring alignment with client needs and timelines.
SilverKey Technologies
Nov 2021 - Present
5 years
Senior Project Manager
Nov 2021 - Present
5 years
• Successfully managed multiple software development projects using Agile methodology, delivering on schedule and within budget. • Conducted risk assessments, resource planning, and project optimization for efficient execution. • Facilitated requirements gathering to align production capabilities with stakeholder needs. • Managed relationships with clients and all stakeholders, ensuring their expectations are met and addressed effectively.
Project Manager
Nov 2021 - Mar 2024
2 years 5 months
Cairo, Cairo Governorate, Egypt
Skills: Project Reporting · Agile Methodologies · Software Projects · Software Development · Agile Testing · Requirements Analysis · Project Plans · Project Management Software · Scrum · Strategic Thinking · Jira · Agile Project Management · Project Coordination · Performance Management
Account Relationship Manager
Fox Capital GmbH
May 2019 - Oct 2021
2 years 6 months
Hurghada, Red Sea Governorate, Egypt
• Developed market entry strategies with international stakeholders to expand into new markets. • Managed investor accounts, establishing strong relationships with German, Swiss, and Russian investors. • Coordinated with third-party vendors for procurement and office setup, ensuring timely delivery and cost efficiency. • Conducted market analysis to identify growth opportunities and potential challenges.
Customer Service manager Specialist
HungerStation | هنقرستيشن
May 2018 - Mar 2019
11 months
Hurghada, Red Sea Governorate, Egypt
• Led a customer service team to ensure high customer satisfaction ratings and collaboration. • Developed and implemented customer service training programs to enhance team efficiency. • Analyzed customer feedback to identify improvement opportunities and implemented corrective actions. • Coordinated with operations team to ensure smooth service delivery and address service gaps.
Document Controller
MetLife
Apr 2015 - Jul 2017
2 years 4 months
Cairo, Cairo Governorate, Egypt
Sales
Reef Oasis Blue Bay Resort & Spa
Feb 2015 - Dec 2015
11 months
Cairo, Cairo Governorate, Egypt
Customer Service
Vodafone
Jan 2015 - May 2015
5 months
17014 Cairo Montenotte, Province of Savona, Italy
Receiving and handling all kinds of customer’s incoming calls. Providing customer with requested information about all kinds of subscriptions. Providing technical support for subscribers. Receiving and handling customer payments. Promoting and handling all kinds of promotions. Supporting dealers by solving all problems and cases with company or customers
Sales Manager
movenpick hotel
May 2014 - Dec 2014
8 months
El Gouna, Morocco
Technical Support
Access Telecom Technologies (PVT) LTD
Jan 2008 - Dec 2010
3 years
17014 Cairo Montenotte, Province of Savona, Italy
Receiving and handling all kinds of customer’s incoming calls. Providing customer with requested information about all kinds of subscriptions. Providing technical support for subscribers. Receiving and handling customer payments. Promoting and handling all kinds of promotions. Supporting dealers by solving all problems and cases with company or customers installing new customer ADSL at houses configure ADSL routers Solve all problems of ADSL
Technical Support
Access
Aug 2006 - Mar 2008
1 year 8 months
Cairo, Cairo Governorate, Egypt
Education
New cairo academy
Management Information Systems
2005 - 2010
4 years 11 months