Fatima Bendahmane
Public Relations Consultant
Salaire / Taux journalier
Paris, France
Freelance
Expertises
Langues
À propos
Introduction
Bilingual PR & Communications specialist with 5+ years building strategic partnerships and managing customer success. Expert in multilingual content creation, digital strategy, and stakeholder engagement across tech and healthcare sectors. Ready to craft the right message for your audience and drive meaningful results.
Expérience de travail
Public Relations Consultant
FZBFreelance
avr. 2020 - Présent
6 ans 7 mois
Paris, France
🏝️Summer break ‘25 : new identity & website under construction 🚧🍋 ;) Communication & Public Relations Partnerships Builder https://calendly.com/fzbconseil/des-questions-discutons-en? PR & Comms 🔑 Send the RIGHT MESSAGE to the RIGHT PEOPLE at the RIGHT TIME 🎯
Salsify
mai 2021 - août 2023
2 ans 4 mois
Paris, France
Support Engineer
avr. 2022 - août 2023
1 an 5 mois
Paris, France
- Product Expert -Technical support (troubleshooting/ communication) -Escalation and follow up with dev and product teams (Atlassian suite) -Knowledge transfer : Internal trainings/ coaching, Webinars, Creation and Update of Knowledge Base -Knowledge Centered Service Consultant
Customer Support Specialist
mai 2021 - juil. 2022
1 an 3 mois
Customer Support Specialist
Alkemics - now part of Salsify
janv. 2021 - juil. 2022
1 an 7 mois
Paris, France
Customer Success Manager
Qare.fr
févr. 2020 - août 2020
7 mois
Paris, France
Following the acquisition of Doctopsy by Qare, I became the CSM in charge of mental healthcare practitioners. -Why? Among the leading causes of disability around the world, mental health disorders affect 12 million people in France alone. My#1 priority was promoting access to mental healthcare to millions of French citizens , via remote consultation. -How? As a part of the customer success team, working alongside the product & tech teams, I made sure the tools we provided hundreds of practitioners with, were in fact perfectly designed for their practices so that they could use them at their full capacity. As a CSM, I focused on building strong, long lasting relationships based on nothing more than transparency and respect.
Customer Success Manager
Doctopsy
sept. 2019 - juil. 2020
11 mois
Paris, France
Managed -Partnerships with Mental Healthcare Institutions -Onboarding -Customer support (Patients and Practitioners) Contributed to -Social media campaigns -Interviews with mental healthcare practitioners -Editing and publishing original content (Doctomag)
English Tutor
Freelance (Self employed)Freelance
juin 2013 - juil. 2020
7 ans 2 mois
86000 Poitiers, France
Freelance
janv. 2015 - juil. 2019
4 ans 7 mois
Content Writer
janv. 2015 - juil. 2019
4 ans 7 mois
Performed in-depth research in order to create clear and accurate material. Applied strong writing, editing and proofreading abilities to each assignment to produce the best possible content.
Translator
janv. 2015 - mai 2019
4 ans 5 mois
Provided full English to French and vice versa translating services, usually under tight deadlines.
Technical Support Advisor
Aquitel
mars 2018 - mai 2019
1 an 3 mois
Provided customers of an American multinational technology company remote technical support. 🍏 💻📱
Formation
Join Maestro
Bootcamp Product Manager
2023 - 2023
4 mois
University of Paris I: Panthéon-Sorbonne
2020 - 2023
4 ans
Rocket School
2019 - 2020
2 ans