Fatima MOUHOUBI

Key Responsibilities : -Analyzing and gathering business requirements and translating them into functional and technical specifications and user stories. -Collecting, extracting, and preparing data for various project for LCL. -Collaborated with BCG on Data Quality strategy and process improvements. -Utilized Agile methodologies to optimize project delivery and improve team collaboration. -Integrated data from multiple sources to build a comprehensive view of customer interactions, enabling targeted marketing and improved customer retention. -Managing the run, mitigating risks, and configuring UNICA. -Facilitating community of practice and driving agile transformation initiatives. -Designed and implemented the user interface for managing LCL’s crisis communication via push notifications. -Developed a data qualification and testing strategy, ensuring accuracy and reliability across various projects -Managed user stories, backlog prioritization, and Agile ceremonies. -Collaborated with IT and external vendors to integrate new CRM capabilities, improving data flow and customer relationship management processes. -Manage the RUN, incidents and Post-Mortems -Collaborated with Boston Consulting Group (BCG) to establish a data reliability framework Soft Skils developed : - Strategic Analysis and Masterful Articulation - Enthusiasm, Dynamism - Inspirational Leadership -Project Management With expertise in Teradata, Oracle, UNICA, and Acoustic, I excel in maximizing data collection, analysis, and customer targeting processes. Projects : Communication de crise, Crédit instantané, parcours Agir, O2C, Migration Unica V12, désengagement du datastage, ,Business Digital, désengagement Oracle

In the context of the Data Driven Finance (DDF) project, aimed at digitizing Finance data and optimizing business processes, my role focuses on the Procure-to-Pay (P2P) process, encompassing purchase requests to payment. Key Responsibilities: -Developed dashboards and reports using Power BI and Tableau, enhancing data-driven decision-making. -Implemented quality control procedures, ensuring data reliability and compliance- Process, transform, and load Finance data. - Identify and develop key performance indicators (KPIs) for tracking baskets and order creation. -Streamlined data integration processes, ensuring seamless data flow between SAP modules and BI tools, enhancing real-time data availability. -Conducted training sessions for finance teams to improve their analytical skills and familiarity with BI tools, fostering a culture of data-driven decision-making -Ensured data quality and governance through metrics and documentation. -Define storylines and mock-ups in collaboration with the project managers -Develop data visualisation dashboards and reports using Sap Analytics Cloud -Ensure the management of knowledge linked to the scope of the data -Prepare and organise retrospectives Soft Skills Developed: - Strong analytical skills. - Experience working in Agile. - Adaptability to changing environments. -Storytelling Throughout my involvement in the Finance Data Driven Finance project, I have gained extensive experience in analyzing Finance requirements, processing data, developing business rules, and creating meaningful visualizations. Working in an Agile Kanban environment, I have honed my organizational skills and maintained a rigorous approach to project management. I am highly adaptable to new challenges and thrive in dynamic settings. With my expertise in SAP BW/HANA, SAC, Query Designer, and Jira, I am well-equipped to support Finance team in their data-driven journey and contribute to the overall success of the project.

I have been assigned to the Digital & Shared Function department of the IT department, which aims to establish a strategic vision for Information Systems in relation to business directions. Key Responsibilities: - Provide functional and technical support for business applications. - Study the impact of GDPR and anonymization of available data - Optimized data flows and implemented new business rules for analytics. - Built and maintained dashboards for user activity monitoring, enhancing operational transparency. - Establish regular monitoring of user activity. - Escalate incidents to the TMA teams and facilitate collaborative resolution. - Lead the Data Cleansing project, which involves correcting and streamlining data volumes, implementing new rules for contact and company management, and creating dashboards to track user feedback. - Take charge of the Financial Clarity project, integrating quarterly data into Salesforce and processing input and output data according to new business rules. - Streamlined user access and permissions to enhance system security and usability. Soft Skills Developed: - Coordination and collaboration with service centers located in Tunisia and Lebanon. - Organization and prioritization. - Autonomy in handling responsibilities. - Effective communication in English. My experience with Salesforce, DataLoader, and Informatica Analyst has been instrumental in accomplishing project objectives. I am committed to driving the strategic vision of the IT department and making a positive impact on business outcomes

Key responsibilities : - Designing specifications documents to outline project requirements. - Analyzing functional and technical specifications to ensure alignment with project objectives. - Developing an internal website for employee monitoring and tracking of sales activities. To accomplish these tasks, I utilize the Symfony framework, which enables efficient web development and customization. have developed strong skills in teamwork, collaborating effectively with colleagues and stakeholders to achieve project success. I understand the importance of open communication, active listening, and constructive feedback in fostering a cohesive and productive team environment. With a combination of technical expertise and a collaborative mindset, I am committed to delivering innovative solutions and contributing to the success of the team.