Fatuma -

- Consistently identify, suggest, and win new business from new and existing customers. - Ensure customer received prompt and professional advice in all enquiries. - Ensure constant up to date reporting about the status of all opportunity through the relevant tools - Manage, maintain, and update tangible pipeline during sales cycle. - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsor. - Forecast and track key account metrics - Enhance department and organisation’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

- Conduct briefings and provide guidance for users of obstacle courses, inflatables, soft play, and party rooms. - Oversee facilities, park equipment, and health and safety protocols. - Manage reception, address client inquiries, and provide park information while upselling services and promotions to attract more customers. - Assist with party room setups and guide activities.