Fayz Mustapha

Clients : Facebook, Instagram, Netflix, Webex by Cisco, SNCF, Qwant, Mission Locale des Mureaux, B'O Boxing Yoka, Birdsworker Proposition of social media missions according to clients requests : Creation of a social media calendar Customer Care E-reputation monitoring Creation of social media contents (images, short videos... ) Social Media Analytics : creation of monthly reports

- Community Management on Facebook, Twitter, Instagram and LinkedIn - Conception of Social Media Calendars, Benchmarks, Social Media Strategies, visual contents with graphic designers - Events broadcasting through social media (Facebook Lives, InstaDirects, live-tweets...) - Social media accounts moderation, social media listening, newsjacking propositions - Monthly / Yearly reportings (Social Media analytics) - Reputational watch and analysis - Conception of social media videos - Conception of social media knowledge supports for internal use (crisis communication, thought leadership communication...) - E-mailings, articles, radio spots

- Community Management for several clients of the agency (pharmaceuticals, food industry, finance, energy operators...) - Conception of Social Media Strategies for these clients - Conception of Social Media Calendars, visual contents with graphic designers, social media accounts moderation, social media listening, newsjacking propositions - Monthly / Yearly reportings (Social Media analytics) - Reputational watch and analysis

- Social Media Management for Bitdefender's official accounts (Facebook, Twitter, Google +, Linkedin, Viadeo, Youtube) - Monthly reporting of the company's activity on the social media (using Facebook Analytics, Twitter analytics, Google Analytics...) - Animation & content creation (mostly articles) for Bitdefender B2B & B2C blogs - Newsletter creation

- Community Management on the company's official social media accounts (Twitter, Youtube (Worldwide, Deutschland, France & Italia), & Google +) - Weekly / Monthly Social Media Reporting of the company's activity on the social media (using Hootsuite,Twittonomy, Social Rank, Demographics Pro, Simply Measured, Twitter Counter...) - Press Releases Upload, Webmastering according to the different company's departments needs (Legal, Finance, Compliance, Group Coms, Media Relations) on the Corporate website (Microsoft Sharepoint 2010) - Elaboration of a Social Media Audit about the company's presence on the social media (e-reputation analysis) + Elaboration of an adapted Social Media Action Plan - Contribution to the company's official Social Media Guidelines

- Community Management for the artistic agency and its'​ artists musical activities - Elaboration of artistic brochures and projects brochures with Illustrator & Indesign - Phone prospection : artists' booking towards Artistic Directors or Bookers - Elaboration of newsletters (via MAILJET, SARBACANE, MAILCHIMP...)

- Community Management for the Town Hall's activities (Facebook; Twitter…) - Recruiting, Formation & Management of the teachers (20 teachers) - Career Orientation Sensibilisation to the youth - Organisation of Educational trips for students preparing their exams (Secondary School Leaving Certificate, Baccalaureate)

Assistance for young students in their homework after their classes