Federico Volonteri

▹ Redesigned the self-serve onboarding flow from scratch, improving conversion by 20% and contributing to a doubling of the customer base within 6 months alongside go-to-market efforts ▹ Rebuilt the core direct lending application end-to-end, halving support ticket volume and increasing customer satisfaction by 30 points while supporting a doubling of the customer base ▹ Owned the direct lending roadmap, driving a 20% increase in activation among lending customers ▹ On Defacto Connect, I delivered a full partner-facing product, reducing partner support requests by 70% and meaningfully improving indirect user satisfaction. Live with partners including Qonto, Malt, Pennylane, and Leano ▹ Automated most of recollection operations end-to-end (email sequences, legal procedures, AI calling agents), improving recovery rates from 35% to 50% in 6 months while keeping the team at 1.5 FTE ▹ Shipped Pulse, Defacto's first product beyond lending — a company scoring tool based on public data, delivered to 20 beta customers to help them assess counterparty risk before engaging with clients or suppliers ▹ Structured the product org: hired the design function, organized engineering (~20 engineers) into squads, and co-owned the company-wide roadmap with the founders

▹ One of the first PMs on Issuing — Checkout.com's first product initiative beyond acquiring — helping build the business line from scratch. Issuing has since reached general availability and become a core product offering. ▹ Led the Card Management squad (~5 engineers): designed and shipped the full suite of card creation, management, and spend control API endpoints, webhooks, and developer documentation — the foundational layer the entire issuing product is built on ▹ Led a cross-functional build vs. buy analysis on the risk engine, coordinating across product, engineering, legal, and compliance to evaluate internal adaptation vs. external partnership. Recommended and secured approval for a third-party provider ▹ Led the Experience team (5–6 engineers, 1 designer): shipped the client-facing issuing dashboard, enabling fintech clients to manage their card programs, and built internal tooling for BIN management and client configuration used by Checkout.com ops ▹ Standardized product discovery practices and product review processes across the issuing teams ▹ Onboarded and supported Jow as the first live beta client on the issuing platform

Qonto has raised €136m from investors including Tencent, DST Global, Valar (co-founded by Peter Thiel, PayPal founder), Alven (also investor in Stripe, Algolia, Birchbox, Drivy) and the European Investment Bank." Qonto is in a mission to make business banking easy for SMEs Led the full migration of Qonto's 45,000 active customers from banking partner Treezor to an in-house banking infrastructure — a 12-months program spanning product, engineering, ops, design, and growth

Kantox is a multinational Fintech company offering FX management solutions. Our expertise and products allow our customers to manage their currency exposure, build hedging strategies, automate FX transactions and process international payments in a smart way. We generate significant savings, efficiency and productivity with full transparency. Kantox raised over $20 million with leading investors such as Partech Venture and Idinvest Partners

New Imaging Technologies is a leading start-up in Wide Dynamic Range imaging solutions backed by top tier VCs • Lead product development and go­‐to-market strategy of new imaging product lines • Drove international sales of innovative smart sensors and imaging solutions. Responsible for North American and European markets • Managed key accounts, built partnerships and optimized the distribution network. Resulted in 50% annual revenue growth • Managed the reorganization of the company’s footprint in the US by optimizing the distribution network. Selected new local partners to ensure more efficient sales channels

Responsible for the technical support of Thales scientific and industrial laser systems in the US, including the BELLA laser system, the most powerful laser in the world installed at the Lawrence Berkeley National Laboratory (LBNL). • Worked closely with LBNL engineering team to improve BELLA performances and system reliability • Involved in the service management in the US and contributed building/delivering strong service support for our US customers • Assisted with the development of products by providing feedback on concept from a customer's perspective •• Identified new products opportunities through customer conversations and market research in order to grow our activities in North America •• Attended trade shows and conferences

Coherent Inc is one of the world's leading suppliers of laser and photonics-based solutions to a broad range of commercial and scientific research customers. Coherent designs, manufacture and market lasers, laser-based systems, precision optics and related accessories for a diverse group of customers. • •• Analyzed opto-mechanical issues in ultra-fast laser systems in response to specific customer feedback based on issues seen in their applications. • •• Improved the system by providing a new design structure to solve the customer problems. • •• Used this customer experience to built a reusable platform for stability analysis of the next generation of ultrafast amplifiers enabling new applications for the Ultrafast lasers.

This program has been conducted in partnership with HEC and is equivalent to the MBA Entrepreneurship track from HEC. Two years program providing business fundamentals reinforced through practical experience to develop high-tech entrepreneurial projects Worked in a team of 3 on photonics-based patented technologies. • Developed the strategy: market analysis, product positioning, go-to-market plans and prospection • Studied the technical viability of our prototypes by working in collaboration with research institutes Projects: High resolution thermal camera and New display technology via linear zoetrope

Internship working on Photorefractive Opto-electric Tweezers. Microfluidics has revolutionized the field of on-site diagnostics by reducing both cost and reactant consumption as well as opened new connections between optics and fluidics. An important task in this field is the manipulation of particles on the micro- and nanoscale, which typically involves strong electric fields. • •• Successfully developed a setup using a photorefractive bismuth silicon oxide (BSO) crystal for microparticle manipulation on its surface • •• Published a paper in Applied Physics Letter: “Opto-electric particle manipulation on a bismuth silicon oxide crystal”