Fernand Mariassouce

- Information Systems and Technology management : Assessing and adapt solutions to support operational goals and improve the company productivity. - Leadership of the Technology Department (Artificial Intelligence, IoT, Software Development, etc.) - IT Project Management (ERP Deployment, Virtualization, RPA, etc.) - Change Management - Leadership and Recruitment - Contract and Procurement Negotiation - Increased Customer Satisfaction (+76%) - Operations Management: Overseeing the day-to-day operations of the company to ensure smooth functioning and efficiency across all departments. - Financial Management: Monitoring financial performance, budgeting, and allocating resources effectively to support the organization's goals, including profitability optimization. - Performance Monitoring: Establishing key performance indicators (KPIs) and monitoring performance metrics to track progress and identify areas for improvement. - Risk Management: Identifying potential risks to the organization's operations and developing strategies to mitigate them. - Crisis Management: Leading the organization's response to emergencies or unexpected events that may impact operations or reputation.

-Digital transformation Group department management - Service desk Group department management - Change management -IT budget management - International team management & recruitement - Budget management - ITSM tool management

- International Team management - Contacts management - Quality of services - IT Operations management

- IT Quality of services (ITIL) team management - IT optimization management - Digital transformation - IT Projects portfolio management - Business Relationship management - Financial IT services management - Contacts management - Change management

- In charge of 2 plants (Haute-savoie & Bourgogne-Franche-comté) - 2000+ users - IT projects portfolio management - IT operations Management - IT contacts management