Fernando Ambía Torres

-Maintained sprint reports in Aha!: Aligned sprint data with KPIs across migration projects during LucaNet’s SaaS transition as part of the software development life cycle for consistent project tracking. -Supported Scrum Project Management: Assisted in software development sprints and facilitated Scrum meetings to drive team collaboration. -Updated course graphics: Led the update of 11 graphics for the "Software Development End-to-End Process" course, aligning with new branding and coordinating with design, UX, and management. -Ensured cross-department collaboration: Managed Figma workflows and senior approvals for smooth integration into the Lucanet Learning Space.

I diagnosed the performance of all regional offices by proposing new indicators. - With this methodology the cost-benefit mean of all the regional offices improved from 1.14 to 1.65. - Furthermore, the performance variability decreased between offices: standard deviation lowered from 0.9 to 0.25. - Improved the goals progress notification to the regional offices by implementing a PowerBI with all the KPI’s.

I managed the master’s files of the Oracle ERP implementation for the Supply Chain Area. - We were the only team in the macro regional project that did not present delays in their progress report. - We had the best accuracy ratios (96% without errors) of those in charge of the system within all the areas nationwide.

led two projects: I managed the schedules, budgets and all of their purchase requirements. - I satisfactorily finished the projects valued S/.300k and S/.150k respectively. - S/.60k were saved by long-term contracts and negotiations with the suppliers.

I implemented appropriate management indicators for the sector to measure weakly progress - I decreased the blasting costs from S/.11/m3 to S/.9.50/m3 by improving the warehouse management, cash control, operating expenses control after observing many flaws in the process. - I decreased the time to attend purchase requirements from 6 to 2 days by optimizing processes with a new flow chart.

I carried out the design of a supply chain improvement project through process optimization. - I captured the entire source to pay process (S2P) and identified 16 improvement opportunities based in the TO-BE process mapping.

- I reported the management quality of the purchase area through the measurement of indicators that I shared with the work team to generate feedback in the area. - I led the development and evaluation of up to 8 suppliers, translating it into contracts of up to US$1M, generating yearly savings of US$150k.

I gained experience in managing customer databases for sales campaigns. - Generated weekly sales reports with key performance indicators (KPIs) and feedback. - Developed a customer service flowchart for central teleoperators, optimizing time efficiency in each interaction.