Fiona Bastien

Omnidoc is a B2B SaaS platform used by healthcare professionals in hospitals and private practice to exchange medical expertise and coordinate complex care pathways, within a highly regulated public health environment. • Leading a cross-functional product team of 5 engineers and 1 designer • Took ownership of a part of the existing tele-expertise product, while leading the framing and rollout of new strategic products outside the core business to generate new MRR (RCP and hospital video consultation) • Driving product discovery in complex medical and regulatory domains (user research, workflows, business process modeling) • Translating business rules and regulatory constraints into clear product models, features and prioritization decisions • Increasing feature adoption by reducing friction in user journeys and clarifying product concepts for healthcare professionals • Working closely with engineering and design to build products that remain understandable, usable and scalable over time • Contributing to interoperability initiatives with hospital information systems

#PO - Mobile Applications | Galeries Lafayette Redesign and build of Galeries Lafayette's B2C mobile application, aligning it with the new website guidelines and enhancing user journeys. • Successfully launched the redesigned B2C mobile application on both App Store and Google Play Store within three months. • Managed the product backlog, prioritizing user stories, and collaborating with a team of 4 mobile engineers and 1 designer. • I played a key role in structuring wireframes and enhancing the user experience. • Defined the MVP scope and crafted a product roadmap, ensuring timely delivery • Conducted user research and facilitated workshops • Achieved an increase in transactions, reaching 4% of Galeries Lafayette's total transactions through the mobile app. ----------- #PO – API & EDI | HealthTech Led the development of a CRM system designed to capture and manage leads for elderly care placement, focusing on the EDI = Electronic Data Interchange component. • Worked closely with a team of 3 developers, focusing on API creation, documentation, and endpoints to ensure seamless data exchange and integration with internal tools. • Structured complex business and regulatory rules into explicit product logic and decision models • Defined the MVP scope and built the product roadmap to secure and automate critical financial workflows • Facilitated workshops with stakeholders to clarify rules, edge cases and decision criteria • Coordinated delivery with engineering teams across France and Portugal ----------- PO | Kley Created a digital experience for Kley Urban Village, a coliving space targeting young professionals, through comprehensive discovery sprints and user-centered design. • Conduced a Lean Canvas and OKRs workshops to align stakeholders on the strategy, vision and roadmap. • Conduced user interviews + impact mapping and few others workshops to identify needs • Prioritized features for the MVP and ensure alignment between user needs and business goals

• Co-design workshops • Storyboard, experience map, customer journeys • Creation of wireframes / Interface design • Implementation of user testing • Story mapping workshops / Definition of features to implement • Facilitation of agile ceremonies • Management of the product backlog e.g : As a Product Owner and UX Designer at NEXTiiM, I contributed to the development of SEXTANT, a SaaS platform for managing real estate and industrial assets.

I played a role in industrializing innovations that were still in the Proof of Concept (POC) stage, working on both discovery and delivery phases for various products. • Led the discovery phase for a mobile application to report bad odors in urban areas and a dashboard for tracking reports. • Conducted user research, including user interviews and workshops, to understand user needs and model user journeys. • Designed low fidelity wireframes and interfaces using Figma, ensuring user-friendly designs. • Facilitated UX workshops, including ideation sessions and user testing. • Managed the delivery phase for a mobile application and a connected spectrometer for waste characterization, and a connected vest for defect detection in collectors. • Oversaw the delivery process, working closely with the development team to prioritize user stories and manage the product backlog. • Defined the MVP scope, detailed specifications and crafted a product roadmap