Fiona B.

Head of People - Open for a new challenge & open to relocate

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

RHTalent AcquisitionCoaching

Langues

Anglais (Maternelle)Français (Maternelle)

À propos

Introduction

Strategic and people-driven HR Leader with 10+ years of experience building and scaling HR functions across Europe for Veolia Group subsidiary Flexcity and fast-moving hospitality & retail brands. I specialize in Compensation & Benefits design, HR transformation, and organizational development for high-growth, multicultural environments. Over the last decade, I have led major HR initiatives from the ground up — building teams, implementing grading systems, driving salary compliance, and modernizing HR operations across six European countries. Key achievements include: - Reduced hiring time for niche energy trading profiles by 66% through optimized TA strategy. - Delivered a 3-year HR roadmap validated by the Executive Committee. - Implemented a WTW-based C&B model ensuring pay equity and alignment with global benchmarks. - Built an HR department from 0 to 5 FTEs with dedicated HR Ops, TA, and Project functions. - Improved onboarding satisfaction by +4 NPS points through a tailored 90-day program. looking for a new challenge, open to relocate and open to Head of HR / HR Director roles within energy, infrastructure, or premium hospitality groups. I bring a mix of strategic vision, operational excellence, and human-centered leadership to organizations aiming to scale responsibly and sustainably.

Liens

Expérience de travail

Head of People

Flexcity

oct. 2023 - Présent

3 ans 1 mois

Paris, France

Flexcity (Veolia Group) – Europe (France, Belgium, Netherlands, Italy, Spain, UK) As the Head of People for Flexcity – a Veolia Group subsidiary operating in the energy flexibility sector – I lead HR strategy, organizational design, and talent development across six European markets, reporting directly to the Executive Committee. Key Achievements & Responsibilities: - Built the HR department from 0 to 5 FTEs, managing HR Operations, Projects, and Talent Acquisition. - Designed and deployed the 2024–2027 HR Strategy, fully aligned with business OKRs and Veolia Group standards. - Implemented a WTW-based Compensation & Benefits framework, ensuring full salary compliance across 6 countries in 3 years. - Reduced time-to-hire for niche energy trading roles from 6 to 2 months (+66% efficiency). - Launched an onboarding program tailored by job family, improving NPS by +4 points. - Developed multi-country grading and salary bands, ensuring equity, competitiveness, and internal alignment. - Deployed HRIS ecosystem (Lucca, Factorial, SmartRecruiters, 360Learning, Notion) to digitalize HR operations. - Coached C-level and senior managers on performance rituals, leadership development, and feedback culture. - Partnered with Veolia HQ to ensure compliance with EU HR governance standards. HR Strategy · Compensation & Benefits · Grading · Talent Acquisition · HR Transformation · Workforce Planning · European HR Compliance · HR Analytics · Leadership Coaching · Energy Sector ·

Senior Human Resources Manager

Self-employed

juil. 2020 - oct. 2024

4 ans 4 mois

Paris, France

As a freelance HR Manager, I supported several small and mid-sized companies (5–150 employees) in building modern, scalable HR foundations. My clients included startups and SMEs across hospitality, beauty, and education sectors, where I acted as both HR strategist and hands-on operational partner to founders and CEOs. Key Achievements & Responsibilities: - Designed and implemented HR structures from scratch: policies, payroll, compliance, and employee lifecycle management. - Built and deployed employer branding and talent acquisition frameworks, reducing hiring time and turnover. - Supported leadership teams in organizational design, performance management, and workforce planning. - Set up Compensation & Benefits policies aligned with market benchmarks and internal equity. - Trained managers on leadership, feedback, and team development, enhancing managerial autonomy. - Delivered full-cycle HR project management: HRIS selection, digitalization, and process optimization. - Provided HR coaching to founders on culture-building and scaling challenges. HR Strategy · SME HR Transformation · Talent Acquisition · Compensation & Benefits · Employer Branding · Leadership Development · Workforce Planning · HRIS · HR Governance · Coaching & Change Management

HR Manager

Frichti

oct. 2019 - juil. 2020

10 mois

Paris, France

Frichti is a fast-growing French foodtech company with 1,000+ employees across logistics, retail and headquarters functions. As Senior HR Manager, I led the HR Operations team and reported directly to the executive leadership during a critical growth and restructuring phase. My mission combined strategic people management with hands-on HR delivery to stabilize operations and build long-term HR foundations. Key Achievements & Responsibilities: - Supervised an HR team of 2 specialists, managing full-cycle HR operations (payroll, contracts, compliance, and employee relations). - Designed and implemented the 2020 training plan focused on managerial development, equality, and internal mobility. - Drove pay equity and gender parity projects, ensuring full legal compliance and transparency. - Led the migration of payroll and benefits systems, improving accuracy and reducing processing time by 30 %. - Managed an amicable organizational restructuring in coordination with founders and legal advisors. - Introduced KPIs and dashboards for HR performance, turnover, and workforce costs. - Been part of the B-Corp certification project, in charge of all HR data - Served as a trusted partner to the leadership team on culture, engagement, and communication initiatives.

Human Resources Manager

LIVY

avr. 2019 - oct. 2019

7 mois

Paris, France

LIVY is a French luxury lingerie brand operating retail boutiques and wholesale partnerships across Europe. I was appointed as Human Resources Manager on a permanent replacement contract, overseeing HR operations and people development during a key growth and restructuring period for the company. Key Achievements & Responsibilities: - Managed all HR operations across head office and retail stores, including payroll, contracts, and compliance. - Supported the Founder & CEO on people strategy, workforce planning, and organizational scaling. - Launched recruitment campaigns for retail and HQ roles, improving time-to-hire and employee retention. - Implemented a performance and appraisal framework aligned with brand culture and retail KPIs. Strengthened internal communication and employer branding, promoting engagement across store teams. - Partnered with finance and operations to optimize Compensation & Benefits structures for sales teams. - Advised management on employment law and HR compliance in a fast-paced, high-turnover environment. HR Operations · Talent Acquisition · Retail HR Management · Employer Branding · Payroll & Administration · Performance Management · Compensation & Benefits · Employment Law · Luxury Retail · HR Compliance

Quixotic Projects

févr. 2014 - mai 2019

5 ans 4 mois

Paris Area, France

Human Resources Specialist

mai 2015 - mai 2019

4 ans 1 mois

Paris Area, France

Promoted to lead HR for the entire hospitality group, managing 5 venues (Candelaria, Le Mary Céleste, Glass, Hero, Les Grands Verres) and 250+ employees. I reported directly to the co-founders and oversaw both strategic HR transformation and day-to-day people operations in a dynamic, multicultural environment. Key Achievements & Responsibilities: - Built and structured the HR department from the ground up, covering recruitment, payroll, and compliance. - Designed the company’s employer brand and internal culture program, fostering engagement and retention. - Developed and rolled out a training framework for managers, improving leadership autonomy and team stability. - Implemented Compensation & Benefits policies and aligned salary grids across multiple venues. - Led talent acquisition for all management and support roles, improving retention by 25%. - Partnered with founders on organizational design, performance management, and well-being at work. - Oversaw HRIS implementation and streamlined administrative workflows (contracts, onboarding, payroll). HR Strategy · Hospitality HR · Employer Branding · Compensation & Benefits · Training & Development · Employee Engagement · Payroll & Compliance · Leadership Coaching · Workforce Planning

Human Resources Assistant

févr. 2014 - mai 2015

1 an 4 mois

Paris, France

Joined the group during its early growth phase to create the HR foundation from scratch. Supported 4 venues with a focus on operations, legal compliance, and HR policy creation. Key Achievements & Responsibilities: - Created the first HR framework for the company (contracts, payroll, onboarding). - Introduced HR tools for tracking headcount, absences, and evaluations. - Implemented procedures to ensure full compliance with French labor law. - Supported management with conflict resolution, disciplinary processes, and employee communication. - Contributed to the launch of two new venues, ensuring HR readiness and staffing. HR Operations · Policy Development · Payroll Management · HR Compliance · Recruitment · Employee Relations · Labor Law · Start-up HR

Chargée d'accueil chez BALENCIAGA

Marianne International

sept. 2012 - mars 2014

1 an 7 mois

75006 Paris

Hotesse d'accueil chez BALENCIAGA


Formation

Sciences-u Paris

Master's degree Human Resources, ADP, Recrutement, GPEC, Gestion de la paie, SIRH, Droit du travail ...

2015 - 2016

1 an 1 mois

Université Sorbonne Nouvelle

DoubleLicence, Langue Littérature et Civilisation du monde Anglophone - AES

2010 - 2013

3 ans 1 mois

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