Flavio Ensiki

Help brands come up with a strategic design vision that aligns business and brand objectives with customer needs and expectations, design better digital products and services, and deliver more consistent and integrated experiences that improve customer satisfaction and brand relevance. From planning to implementation, work collaboratively with transformation leaders to make brands more adapted to the experience era and prepared for a future where great customer experience is becoming the norm.

A global, full-service, digital marketing agency with innovation at its heart. - Developed the XD - Experience Design (including UX and CX) as a discipline and offer within the agency. - Designed the XD methodology and helped integrate it into the agency methodology. - Managed the XD team and worked in an integrated manner with the Strategy and Creative team to deliver a coherent cohesive brand and customer experience. - Monitored progress and quality of the XD work and its deliverables (brand stories, customer and user journeys, wireframes, prototypes, etc.), with projects ranging from websites and mobile apps to service design and "phygital" experiences. - Mentored and developed the individual talents of the XD team, from the design work itself to running workshops and client presentations. - "Evangelized" experience design within the agency. - Presented pitches and new businesses projects to clients. Clients: BNP Paribas, Post-It, Orange, Krups.

A leading global digital marketing agency. - Designed global CRM platforms, websites, and mobile apps. - Helped design the internal UX methodology. - Worked side-by-side with the Strategy and Creative team. - Created and managed UX documentation - site maps, experience maps, wireframes. - Monitored progress on development and quality of the user experience. - Presented UX ideas to client, development, and creative teams. - Mentored junior designers. - Researched interaction design & technology trends. Clients: Nestlé, HSBC, Babolat, Ford. Awards: Cannes Festival, France - Silver in mobile

The most awarded digital, direct and CRM global network. - Designed global CRM platforms and websites for clients like P&G and Wella. - Created and managed UX documentation - site maps, logic flows, wireframes, functional specifications. - Ensured the coherence and consistency of the experience in all steps of the process. - Presented UX ideas to client, development, and creative teams. - Researched interaction design & technology trends. - Ran UX workshops with clients and internal teams. Clients: P&G, Wella, Gilette

First digital agency of Grupo abc - Top 20 advertising network in the world - created by Brazilian advertising legend Nizan Guanaes. Worked on promotional hotsites and R&D for non-conventional projects (e.g. creation of an extremely light-weight UV mapping engine in Flash) Clients: C&A

An experimental hybrid digital production company in digital, film and animation. UX Designer - Created concepts and UX design. - Designed information architecture for projects. Lead Developer - Managed the front-end team and the integration of back-end services to ensure timeliness of project delivery. Clients: Axe, Volkswagen, Greenpeace, LG Awards: Cannes Festival, France - Bronze New York Festivals, USA - Gold & Silver One Show Interactive - 2 Bronzes London Festival, England - Gold El Sol, Spain - Gold FIAP, Argentina - Grand Prix El Ojo IberoAmerica, Argentina - Silver Wave Festival, Brazil - Silver Special Experimental Projects: - The Caffeine Viewer: "hacked" coffee machine that collected data about how many cup of coffees were brewed and used it to create some data visualizations (featured in www.infosthetics.com and www.flowingdata.com)

A digital agency, based on consulting, technology and strategic creative thinking, specialising in non-traditional brand development - a company within the Grupo ABC. UX Designer & Developer - Concepted and planned as part of Brazilʼs first design thinking team in creating non-traditional brand experiences. - Participated in every major agency pitch and project as an interaction designer during concept & planning stage and as developer during executional phase. - Performed digital ethnography on customer and user behaviours to improve overall experience. - Generated operative images & sketches of customer experience. - Led as lead developer on major client projects. Clients: Skol Beats (largest electronic musical festival in Latin America), Pixar, Nokia, Toyota, Philips Awards: ABA, Brazil - Best Integrated Marketing Brand Experience Special Projects: Nokia Trends - Interactive Retail Environment + Music Data Visual Wall Map (digital art installation) Pixar Cars - Interactive Environment 3D Holographic Brand Stunt MotoMix - Motorola Event Marketing + Social Media

A company specialised in IT consulting and digital marketing, Clients: Mercedes-Benz, Braskem (Brazilian petrochemical company, the largest in the Americas)

A world-leading multichannel marketing agency network. Clients: Natura (Brazilian leading manufacturer and marketer of skin care and cosmetics), Roche, Philips

A Brazilian design studio Clients: Ford Mexico, Bradesco (one of the biggest banks in Brazil)

A worldwide network of specialist marketing services. Clients: Purina, Eli Lilly

A Brazilian digital agency. Clients: Bridgestone, LG

Small illustration and graphic design Brazilian company.