Flore ABAA

Coaching and supporting 2 SAFe teams within Royal Canin Digital Factory. Team and stakeholders training to Agile frameworks and tools. Deep work on Agile mindset adoption and team spirit. Support the PO on feature prioritization. Conflict resolution. Impediment removal. Implementation of new processes : the teams have moved from scrumban to real kanban. Introduction of kanban metrics (Lead Time, Cycle Time…). Improvement of kanban board (workflow management). Support the POs and the teams with Roadmap workshops, prioritizations, risk management and PI Plannings. Dependency management. Coordination of the different stakeholders. Agile ceremonies facilitation, including at Program (Train) level. Help with the management of the release. Improvement of ways of working (work with QAs, platform management, release management...).

Client : AIRBUS, via CAP GEMINI Scrum Master and team coach of 3 development teams in the ARP international project. Scaled Agile organization (SAFe). Facilitation of Agile ceremonies. Individual and team coaching. Team training to Agile/SAFe concepts, pillars, tools and techniques. Training material creation. Support in framework implementation and in Continuous improvement. Metrics and performance follow up (burndown chart...). Impediment resolution. Workshop organization and facilitation (brainstorming, Problem Solving...) Action plan creation and follow up. Close work with RTE and the other teams (SoS, Syncs...). Help with RTE activities : PM/stakeholders coordination, problem management workshops, PM training, feature management, prioritization (WSJF)... Collaboration with other Scrum Masters (CoP). PI planning preparation and coordination. Close work with LACE team (Agile assessments, event preparation, process harmonization...).

Client : STELIA AEROSPACE ERP migration coordination. Functional specifications. Stakeholders coordination. Project phases and tasks follow up. Analyze and definition of the needs. Process improvement. Presentation preparation.

Client : AIRBUS Management of a level 3 support teams. SAP technical and functional support : HR/CRM. Allocation of the tasks. Improvement of the processes.  Analysis and escalation of anomalies. Functional configuration. Creation of new processes. Documentation update. Coordination with other stakeholders. Training and monitoring of team performances. Reports and KPI preparation. New project management. Organizational meetings. Budget estimations. Unit tests organization and management. User rights administration. Monitoring of changes, updates and transports. Work on new processes.

Client : Ministère des Finances (Chorus project) Management of a level 2 support teams. SAP technical and functional support : FI/CO/SD/MM. Allocation of the tasks. Improvement of the processes.  Analysis and escalation of anomalies. Functional configuration. Documentation update. Coordination with other teams. Monitoring of team performances. Reports and KPI preparation. Organizational meetings. Unit tests organization and management. User rights administration. Monitoring of changes, updates and transports. Planning management (40 people).

Employee training to a new ERP and new versions (SAP CRM and FI/CO). Supporting the creation of training materials. Daily support for the use of the tools and supervising of the call center set. Employee coaching for growing skills. Functional and technical support. Rise of anomalies to the upper level. Participation in acceptance testing. BW queries.

Client : AIRBUS Functional and technical support during a SAP HR system migration. Incident resolution. Support to users. SAP rights administration. Audits.

Client : AIRBUS Support on WINDOWS, Office, SAP, IBM and Airbus applications.