Florence C.

Senior Digital & Data Transformation Manager

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

FinanceManagement de transitionVP OpérationsTransformation digitaleData AnalysisOpérationsCustomer SuccessConsultant en managementProgram ManagerERPCOOConseil en managementIntégration post-fusionTransformationContratsGestion de projet - PMOGestion des contratsTransformation business

Langues

Anglais (Courant)

À propos

Introduction

Digital transformation leader with 20+ years driving operational excellence and data-driven strategies. Proven track record managing multi-million programs, leading 20+ teams, and delivering scalable solutions for banking, utilities, and tech companies. Specialized in bridging business strategy with technical implementation to accelerate your digital transformation.

Liens

Expérience de travail

Interim Manager | Operational & Data Transformation

DigiOps

déc. 2020 - Présent

5 ans 11 mois

Paris, France

🔷Partner and collaborate across teams : Data - IA, Product/ Engineering, Sales, Finance and Treasury 🔷Leading digital transformation projects and strategic analysis 🔹Sales management system transformation for a multi-channel banking and postal distribution network - framework and implementation 🔹Interim management of Ops Customer Revenue and Payments team 🔹Define international payments strategy - data analysis, benchmarking, user experience improvements 🔷Support start-up : product/ market fit strategy

VP Client Delivery & Data Operations

Kisio Digital

oct. 2018 - déc. 2020

2 ans 3 mois

Région de Paris, France

• Deploying digital solutions: data services, API, mobile & web applications for corporate clients, • Management committee member, • Managing and recruiting teams ( 20 Data Analysts, Project Managers & Customer Success Managers), • Analysing revenue to optimize customer lifetime value, • Negotiating contracts

Digital Transformation Director

EFLE

nov. 2015 - oct. 2018

3 ans

Paris, France

• Managing and developing corporate transformation programs • Helping intrapreneurs using Lean Start Up principles

Director Program Management | AXA

Efle

nov. 2015 - déc. 2016

1 an 2 mois

Managing distribution network transformation program, within IT department • Updating and getting approved program budgets (15 projects consolidation), • Exploring tied agent needs to renew their workplace (Salesforce, e-signature, mobility, EDM tool).

Program Manager | European consortium | PPP (Public Private Partnership)

Ecomouv SAS

mars 2010 - oct. 2015

5 ans 8 mois

Coordinating the call for tender and bid delivery • 5 partners: Autostrade per l'Italia, Thales, Steria, SFR, and SNCF, • Developing response strategy, • Staffing and co-ordinating technical, functional, legal and financial teams (partners & 20 subcontractors: 70 people). Ensuring consistency & efficiency during contract development • Implementing program’s organization (18 projects) and KPI reports.

Management Consultant | Manager

ACCENTURE

juin 2001 - juil. 2006

5 ans 2 mois

Deploying 3 IT projects for ENGIE, RTE (French electricity utility) and TOTAL • Analytics for sales, customer relations, finance & procurement with SAP BI tools Improving business processes for international corporations such as ALCATEL LUCENT and SAINSBURY'S.

Business and IT Consultant

ALTRAN

nov. 1998 - mai 2001

2 ans 7 mois

• Assisting in project management and business requirements for the creation of new tools : SAP for MONOPRIX (supermarkets), and custom-made for SAUR (water management)

Financial Auditor

EY

mars 1997 - oct. 1998

1 an 8 mois

Undertaking statutory audit missions for industrial firms.


Formation

London Business School

Executive Education

2021 - 2021

1 mois

Le Wagon

Full-Stack Web Developer

2020 - 2020

3 mois

ESSEC Business School

Advanced Master degree

2007 - 2009

3 ans

Centrale Lille

Master’s degree

1994 - 1997

4 ans

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