Florent COURAU

Conseil en management et transformation pour de petits et grands acteurs du luxe et des services (LVMH, Pernod Ricard, L’Oréal, Lauder, Pierre Fabre, Eugène Perma, PMU). Une activité largement orientée vers la Chine dans les années 2010 est désormais plus focalisée sur les enjeux de lien au vivant pour les entreprises, notamment par le statut d’entreprise à mission.

HLU offre un espace singulier d’éducation, de recherche et de débat sur le leadership, les relations et l’intelligence du cœur. Comme directeur de l'association, j'ai pu en construire le plan stratégique pour le conseil d'administration; budgéter et structurer les trois missons principales ; recruter la première salariée. Une expérience courte mais passionnante !

Achieved best year of topline trend for over 5 years Strategic review, structuring and launching of transformation programme modernizing sales, marketing, operations, digital activities

Launched the first JD.com office and team in Europe, enabling large scale consumer goods export and access to the Chinese Market. [JD.com is a chinese internet giant with 220,000 employees, and sales over 80 bn USD. Fortune global 500, nasdaq 100]. Public relations with media and governments (especially the French government, with a value over €2bn following the signing of 3 MOUs early 2018). Targeting and approach of European brands, supporting their market entry and development on the digital platforms of China. Marketing and sales support for omnichannel brand awareness, promotional and fulfillment activities. Strategic roadmap definition for JD on European expansion (platform and technology), in relationship with Beijing Headquarters. This roadmap included digital transformation support, warehouse automation, SaaS for retail, 3PL management, retailer alliances, mergers and acquisitions

COO North Asia (Chief Operating Officer) with a team of 50+ covering finance, supply chain, IS&T for a high growth company (100 stores generating sales of 2 MM CNY ; 2500 staff). Strong input in retail and digital development (CRM ; e-commerce), store animations, purchasing and retail operations. Supply chain optimization through product availability, cost savings of 6 MCNY, and out-of-stock tracking. Purchasing and data management centralisation. Controlling and analytics development and tools. Empowerment of middle management for forecasting and budgeting. Securing of Internal controls, payments, reporting, tax and legal structures. Setting up an IT team (8 people) and sponsoring of a large SAP project.

LVMH 2006-2009 : Global Business process Director Wines & Spirits Managing a team of 12 Business Process Owners in order to streamline business requirements and share best practices at global level, as well as manage evolutions of five core models (at strategic, yearly and quartely time horizons). Based in Paris with WW travel. 2004-2006 : Programme Director Wines & Spirits Managing a large IT & business project (project team 200 people; 1100 end users) : Objectives were harmonization, simplification, innovation. - Scope (operations of 5 French Maisons) - Planning & budget (69 man-years ; 20 M€ budget) - Internal resources - External consulting - IT investments (hardware ; telecommunications ; programming) - Communication and change management - Strategic changes assessed with the steering committee. 2001-2004 : Regional Project Director Perfumes & Cosmetics Implemented a centralized platform (systems; network and competence center) for 6 Asian subs : Mainland China, Hong Kong, Taiwan, South Korea, Australia, New Zealand. Based in Hong Kong. Detailed gap analysis and model adaptations performed for each subsidiary. 1999-2001 : Senior Internal Auditor LVMH Holding Managing global assignments in all business groups : functional audits (R&D, purchasing, production, supply chain, retail), systems audits, subsidiary reviews, acquisition audits following due diligences (Chaumet), restructurings (Loewe) Based in Paris with WW travel.

Process reengineering and design SAP Implementation management

Financial control and reporting Management tools design and implementation