TSIVERY ANJARA Manorosoa Florent

– Gathered, analyzed, and documented business requirements – Conducted workshops and stakeholder interviews – Created BRD, FRD, user stories, and acceptance criteria – Modeled business processes (AS-IS / TO-BE) – Supported QA and UAT phases – Ensured alignment between business goals and delivered solutions – Led end-to-end project delivery from initiation to closure – Defined project scope, objectives, timelines, and budgets – Coordinated cross-functional teams (Business, IT, QA, Vendors) – Managed risks, issues, and change requests – Facilitated Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospective) – Acted as a bridge between business users and technical teams – Translated business requirements into functional and technical specifications – Supported system configuration, integration, and deployment – Participated in solution design and data modeling – Assisted development teams during implementation and testing phases – Delivered end-user training sessions, workshops, and training materials to ensure smooth system adoption – Provided post-go-live support, monitored system performance, and handled user issues and change requests – Contributed to continuous improvement initiatives by identifying process optimization and automation opportunities – Supported release planning, regression testing, and deployment activities – Monitored KPIs and user feedback to drive product improvements – Designed and developed Power Apps applications to automate business processes. – Built Power Automate flows to reduce manual operations and errors. – Integrated Power Apps with SharePoint, Dataverse, and external systems.

– Managed intake, analysis, and prioritization of client and user requests within an Agile delivery framework – Centralized, documented, and maintained functional requirements and user needs as project deliverables – Administered user access management (accounts, roles, permissions) in compliance with security and governance standards – Coordinated data organization, structuring, and maintenance across project platforms and tools

– Managed intake, analysis, and prioritization of client and user requests within an Agile delivery framework – Centralized, documented, and maintained functional requirements and user needs as project deliverables – Administered user access management (accounts, roles, permissions) in compliance with security and governance standards – Coordinated data organization, structuring, and maintenance across project platforms and tools – Planned and executed functional validation testing to ensure configuration quality and alignment with requirements – Tracked incidents, defects, and support requests, ensuring timely resolution and communication with stakeholders – Produced and maintained project documentation, including procedures, user guides, and operational support materials – Organized and facilitated user onboarding and training sessions to drive adoption of delivered solutions – Provided post-deployment support and ensured smooth transition to run/operations teams

– Managed the lifecycle of IT assets (hardware, software, licenses) from acquisition to retirement – Maintained and updated the IT asset inventory, ensuring data accuracy and traceability – Administered asset allocation, assignment, and recovery in coordination with users and IT teams – Ensured compliance with IT asset management policies, security standards, and licensing agreements – Coordinated audits and reconciliations of IT assets and licenses – Monitored asset usage and supported cost optimization initiatives – Managed access rights and asset-related permissions in alignment with governance rules – Documented IT asset management procedures and maintained operational guidelines – Collaborated with project, support, and procurement teams to align asset management with delivery needs – Contributed to continuous improvement of IT asset management processes and supporting digital tools