Franck Christien
Senior AI and Data Specialist
Salaire / Taux journalier
Nice, France
Freelance
À distance uniquement
Expertises
À propos
Introduction
AI and Data Specialist with 20+ years in aviation technology, currently driving AI integration in Marketing and Sales Operations at Amadeus. Expert in data architecture, governance (Collibra, Salesforce), and AI deployment with proven success launching platforms like Airline Dynamic Intelligence Hub. Specialized in transforming operational processes through responsible AI implementation and cross-functional collaboration for travel and airline industries.
Expérience de travail
Amadeus
nov. 2000 - Présent
26 ans
Mexico, District fédéral, Mexique
AI Specialist | Marketing and Sales Operations
janv. 2025 - Présent
1 an 10 mois
Mexico, District fédéral, Mexique
- Identify Marketing and Sales use cases where AI significantly improves operational processes. - Establish risk evaluation protocols and governance frameworks for responsible AI deployment. - Foster collaboration among Business, IT, and legal teams to ensure seamless integration of AI solutions.
Salesforce Data Architect | Revenue Operations
déc. 2019 - déc. 2024
5 ans 1 mois
Nice, France
Head of Airline IT Commercial Data Management - Master Data Management in Tibco EBX - Data Governance in Collibra - Data Management in Sales Cloud and SAP Hana - Salesforce CPQ administration in Conga
Product Marketing Manager - Airline Data Platforms and Analytics
oct. 2014 - déc. 2019
5 ans 3 mois
Nice Area, France
- Launched Airline Dynamic Intelligence Hub, the data streaming platform to boost airline's digital transformation with operation and customer analytics: branding, legal, pricing, value proposition, go-to-market, communication plan, competitive positioning. - Managed Reservation Data portfolio for airlines (SBRRES) and governments (PNRGOV). Industrialized Push to Customs solution for worldwide governmental agencies to process Amadeus airline PNR data. Member of the IATA PNRGOV/API workgroup.
Senior Product Manager - Airline IT Reservation
avr. 2008 - oct. 2014
6 ans 7 mois
- Developed AIDL (Altéa Inventory Direct Link) which direct-connects travel resellers to 20 Airlines inventory. Converted to NDC (New Distribution Capability) with leading projects from Lufthansa and Qatar Airways. - Defined and launched Altéa Reservation Desktop (eCommerce Front Office) for Airline call centers and sales offices. Sold to 60+ customers.
Amadeus Global Distribution System
nov. 2000 - mars 2008
7 ans 5 mois
Product Manager - Travel Agency Distribution - Managed Amadeus Selling Platform (Front Office) program with TMC and TA market rep. - Launched Sales Manager Solution (Front to Back Office) - Developed Back Office vendor certification program
HP
oct. 1995 - déc. 2000
5 ans 3 mois
Business Planner - European Distribution Center
déc. 1998 - déc. 2000
2 ans 1 mois
- Performed the sales forecasting and supply chain management for the HP Vectra PC product line in Europe
R&D Engineer - Business PC Division
oct. 1995 - déc. 1998
3 ans 3 mois
- Built partnerships with 3D graphics suppliers and ISV for the PC workstation - Benchmarked PC technology suppliers and managed the components integration in the PC platform
Software Engineer - Military Service
France Telecom
oct. 1994 - oct. 1995
1 an 1 mois
Trainee - Developer Support Group
Apple Inc.
févr. 1993 - août 1993
7 mois
Formation
Télécom Paris
Master, Computer networks
1993 - 1994
2 ans
Institut national des Sciences appliquées de Rennes
Engineer, Computer systems
1988 - 1993
6 ans
Licences et certifications
Certified Data Management Professional
Délivré le : déc. 2025
Salesforce Certified Agentforce Specialist
Délivré le : oct. 2025