Franck Ribot

– Leadership & Management – Led a 6-member L3 technical team managing RUN and BUILD operations across scheduling, automation, transfers and monitoring platforms – Orchestrated international activity transfers to offshore teams (L1/L2/L3), ensuring seamless knowledge transfer and operational continuity – Recruited, onboarded and managed IT consultants while fostering team development – Strategic & Architecture – Designed and implemented core models and templates to standardize batch plan deployments, data flows and monitoring requirements – Contributed to architecture design and implementation of next-generation scheduling, transfers and DevOps infrastructure – Led large-scale migration projects, establishing best practices and ensuring transparent transitions – Platform Operations & Engineering – Maintained and evolved critical platforms: scheduling systems, transfer tools, DevOps infrastructure and API management solutions (installation, upgrades, remediation) – Automation initiatives from conception through implementation, including process definition – Deployed new workflows, batch plans, monitoring frameworks and API integrations – Incident & Performance Management – Managed escalations and participated in crisis response units for critical incidents – Incident and problem management, ensuring root cause analysis and preventive measures – Developed comprehensive reporting dashboards using Splunk, ELK and Power BI for operational and endusers visibility – Governance & Continuous Improvement – Calculated, tracked and optimized KPIs with proactive trend analysis and corrective actions – Maintained technical documentation and knowledge base for operational excellence – Established governance frameworks for deployment standards and operational procedures