
Francois Darmstaedter
Program Director
Salaire / Taux journalier
Bruxelles, Belgique
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Program Director with 20+ years of experience in e-commerce, digital transformation, and project management across Fortune 500 companies. Led teams up to 7 members and managed projects worth €500K+, specializing in web analytics, CRM, and business strategy. Expert in translating digital vision into actionable roadmaps that drive growth and operational excellence.
Expérience de travail
Program Director
Infosys
oct. 2021 - sept. 2025
4 ans
Bruxelles, Belgique
Senior Consultant
FinFlag
oct. 2020 - mars 2021
6 mois
e-Commerce Director
Biofan
janv. 2010 - oct. 2020
10 ans 10 mois
o Development of the company strategy and the marketing campaigns (SEO, SEA, Banners, affiliation, etc.) o Business Development and financial management o Full operational and IT responsibilities: daily orders, marketing and supply, strategy, people/resources, development, … o Building a strong relationship with 35 suppliers, and negotiating the partnership with key partners o Management and coordination of the website development (design, navigation & technical specs) o Representation of the company to trade shows
Customer Experience Team Leader
AGC Glass Europe
juin 2017 - déc. 2019
2 ans 7 mois
Ottignies-Louvain-la-Neuve, Belgique
o Responsible for the web presence, the e-Commerce and the CRM for Europe o Management and coordination of some several key projects (up to 500k) o Leading and coaching a team of 7 o Building a strong relationship with few key partners o Translate the digital vision into IT projects and roadmap o Align with the business stakeholders to meet their expectations o Initiation and promotion of new Digital trends, like AI
Payment Manager
Satellic NV
juin 2015 - juil. 2016
1 an 2 mois
o Managing and coordinating the Payment implementation (Credit Card and Fuel Card) o Defining the Payment flows and internal procedures o Regular reporting to senior management (Head of the Finance team, CTO, CEO) o Managing and negotiating business deals with key partners o Leading and coaching 3 team members
e-Commerce category manager
MediaMarkt Belgium
avr. 2013 - oct. 2013
7 mois
Belgium Town, Wisconsin, États-Unis
o In charge of 3 main product categories (IT, telecom and games), managing a strong relationship with many suppliers, organizing meetings, price and product negotiation. Maintaining the visibility of the products on the website o Project Management: Process and e-commerce improvement o Instigating and managing Online Marketing campaigns (with suppliers and the marketing team)
Implementation Manager
Mastercard
nov. 2005 - déc. 2009
4 ans 2 mois
o In charge of over 40 Pan-European projects, to analyse and implement various new businesses in the MasterCard systems like new connections/infrastructure, issuing - credit and debit cards, acquiring projects, clearing & settlement set-ups or updates, etc. o Analysis of customer requirements, organization of kick-off meetings and development of Implementation Plans including all project tasks, budgets and schedules o Instigating the updates of the MasterCard systems, coordinating and driving the tasks between the teams involved o Providing training to customers who need to know more about the MasterCard systems and coaching teammates o In charge of two Global Key Accounts and building a strong relationship with each customer
PM
IBM
janv. 2000 - déc. 2005
6 ans
o Management of more than 20 concurrent web projects, with budgets ranging from 2,5K to 800K USD o Single point of contact with customers, satisfying any request with a focus on timely delivery o Leader of a production team of 7 members o Making proposals and selling the services (Weblectures, live video or audio broadcast) o In contact with several suppliers and managing the contractors and also responsible for the recruitment o Interest in new technologies, contribution to the development and expert to demonstrate mobile solutions in a PDA environment o Visit to the US Customer sites and management of international projects
Project Manager (New Web Site and CD-Rom business card)
JONCKERS
févr. 2000 - août 2000
7 mois
o Management of the new company website, selection of the suppliers and discussion of the budget o Management of 3 suppliers: the graphic engineer (in Paris), an American consultant and the webmaster
Formation
Solvay Brussels School of Economics and Management
2008 - 2009
2 ans