Frédéric Chhean

Lead / Senior Product Manager

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

Stratégie ProduitProduct ManagementProduct OwnershipUser ResearchDéveloppement FullstackDéveloppement MobileTableauLookerMonday.comConseil ITConfluenceJiraPipedriveGoogle AnalyticsFigmaStratégie & ConsultingOptimiselyGoogle Tag ManagerCustomer.ioCanvaProject OwnerData AnalysisCoaching

Langues

ChinoisChinoisAnglaisFrançaisEspagnol

À propos

Introduction

Lead / Senior Product Manager à Paris avec 7+ ans d’expérience. J’accompagne la réussite de produits digitaux de l’idéation au lancement, en passant par la stratégie, le design UX/UI, et le delivery agile. J’ai travaillé avec des start-ups, le secteur public et des entreprises du CAC 40 sur des technologies variées (SaaS, API, apps mobiles, marketplaces). Par ailleurs, j'aime la transmission de connaissance, ainsi, je forme ponctuellement des équipes aux méthodologies du Product Management.

Liens

Expérience de travail

BforBankFreelance

févr. 2024 - Présent

2 ans 9 mois

Paris, France

Senior Product Manger Back-End | B2C | Transition client

oct. 2024 - Présent

2 ans 1 mois

Paris, France

Senior Product Manager Growth | B2C | Native mobile apps, Back-office portal

févr. 2024 - Présent

2 ans 9 mois

Paris, France

▶ Scope: Subscription journey for bank account opening on the mobile app ▶ Achievements: Built the acquisition journey, Created customer accounts, Integrated KYC, Verified identity and address, Implemented client onboarding ▶ Impact: Journey duration < 10 minutes, Conversion = 35%, 400k new users

Product Mentor

adplist.orgFreelance

mars 2023 - Présent

3 ans 8 mois

Mentoring people aiming at starting a career in Product Management or becoming freelance Product Manager.

Chief Product Officer | B2C | Mobile app, Tracking platform, Website

MilaFreelance

sept. 2023 - mars 2024

7 mois

▶ Scope: Managed and coached squads: game, educational tracking, growth ▶ Achievements: Launched B2C go-to-market strategy, Deployed subscription offers, Implemented a PLG funnel (demo-to-subscription), A/B testing on the acquisition journey, Implemented OKRs, Agile delivery ▶ Impact: PLG conversion = 24%, Retention rate = 64%, App store rating = 4.4/5

Senior Product Manager | B2B | E-commerce

GladyFreelance

mai 2023 - août 2023

4 mois

▶ Scope: E-Commerce site for paper gift voucher orders ▶ Achievements: Built and launched the minimum lovable product in 3 Months, Added personalization features (packaging, delivery, custom messages, etc.), Integrated Stripe Payments, Implemented tracking on the journey ▶ Impact: 75% of SME orders processed via the platform (vs sales team)

Senior Product Manager | B2B2C | Simulation platform

namRFreelance

févr. 2023 - mai 2023

4 mois

▶ Scope: Analysis and advisory site for real estate energy renovation ▶ Achievement: Development of an energy consumption estimation algorithm and work recommendation system, User interface design ▶ Impact: Lead generation form completed in under 3 minutes, White-label (marque blanche) sales to two major French banks

Head of Product | B2C & B2B | Marketplace, SaaS, Mobile app

homeloop

août 2021 - janv. 2023

1 an 6 mois

▶ Scope: Managed and coached B2C and B2B squads ▶ Achievements: Redesigned the website (rebranding), Transformed acquisition flows with a mobile-first approach, A/B testing on the acquisition journey, Launched a B2B property valuation offer via SaaS and API, Implemented product method, Coached product managers ▶ Impact: Form conversion rate increased from 17% to 49%, 3 partnerships with real estate agencies, +20% team velocity

Senior Product Manager (Consultant) | B2C

onepoint

oct. 2020 - août 2021

11 mois

▶ Scope: Social Housing Applicants’ Experience ▶ Achievements: Delivered a platform for creating applicant profiles, Launched a marketplace linking applicants and landlords, Set up an email platform ▶ Impact: Applicant autonomy, +50,000 applications created (2022), +2,000 landlord-applicant matches (2022)

IBM iX

oct. 2015 - oct. 2020

5 ans 1 mois

Senior Product Manager | B2B

janv. 2019 - oct. 2020

1 an 10 mois

▶ Scope: Built SaaS CRM platforms for MACIF (insurance) and CLUB MED (travel) ▶ Achievements: Contributed to full product lifecycle (response to RFP, design thinking workshops, discovery, strategy, design, delivery, growth), Trained +150 users for change management, Led post-project TMA missions ▶ Impact: Successfully delivered two projects that trained and enhanced my product management expertise

Product Owner | B2B

janv. 2017 - janv. 2019

2 ans 1 mois

▶ Scope: Implement SaaS Marketing Automation (email, sms, push notification) platform for MACIF (insurance) ▶ Achievements: Contributed to full product lifecycle (response to RFP, design thinking workshops, discovery, strategy, design, delivery, growth), Integrated Acoustic Campaign into MACIF's ecosystem, Trained +30 users (marketing and communication team) ▶ Impact: Autonomy of the marketing team for communication, Design time for communications reduced by 5x, Cost per communication divided by 4x

Design Thinking Consultant

oct. 2015 - déc. 2016

1 an 3 mois

Marketing Project Manager

eMotion screen

mai 2015 - oct. 2015

6 mois

Hong-Kong, Hong Kong

Marketing Analyst

Canal+

oct. 2014 - mai 2015

8 mois

Région de Boulogne-Billancourt, France

Supply chain operations analyst

Unilever

août 2013 - oct. 2013

3 mois

92500 Rueil-Malmaison, France


Formation

Jedha Bootcamp

Data analysis - Data science

2024 - 2025

2 mois

Université Paris Dauphine - PSL

Master of International Business Management & New Communication Technologies Projects

2010 - 2016

6 ans 2 mois

Join Lion

By TheFamily - L'école de l'ère entrepreunariale

1900 - 1900

1 mois

Ironhack

Full Stack Web Development bootcamp

1900 - 1900

1 mois


Licences et certifications

IBM Watson Campaign Automation 2018 - Technical Specialist

Délivré le : mai 2025

Certifié par IBM

Webdesign - Figma

Délivré le : mars 2020

Certifié par Tuto.com

Foundation Consulting Skills

Délivré le : mai 2018

Certifié par IBM

Professional Scrum Product Owner

Délivré le : avr. 2018

Certifié par Scrum.org

Professional Scrum Master

Délivré le : avr. 2018

Certifié par Scrum.org

Marketing Cloud Email Specialist - Salesforce Certification

Délivré le : oct. 2017

Certifié par Salesforce

IBM Design Thinking Practitioner

Délivré le : févr. 2017

Certifié par IBM

Portfolio

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