Frédéric Gaume
Senior Solutions Architect | Salesforce
Salary / Daily rate
Paris, France
Freelance
Can come onsite
Skills
Languages
Work experience
Freelance - Solution Finder
Geekko consulting
Feb 2023 - Present
3 years 9 months
Paris, France
Leveraging my functional & IT skills (Banking, Insurance, Startups, ... + CRM, Marketing, Web & development & integration) to help customers find the right solution in a pragmatic way. Projects done lately: • Salesforce crm audit and expertise - Private Banking - Swiss Life Banque Privée • Onboarding Portal (Experience Cloud + Omnistudio) - Private Banking - CMB Monaco • Implementation of Salesforce as a subscription management tool (Sales Cloud) - Insurtech - Assurly • CRM Integration (Financial Service Cloud + Omnistudio) - Private Banking - Natixis Wealth Management
Twelve Consulting
Oct 2018 - Feb 2023
4 years 5 months
Paris, France
Solution Architect & Senior Manager
Oct 2018 - Feb 2023
4 years 5 months
Paris, France
Helping our customers to deal with their digital projects related to customers: project framing, architecture, implementation (Salesforce (sales & service clouds, CG cloud, FSC, DPA/Omnistudio, Flows, LWC, Pardot, APIs), websites, mobile apps...), integration with Legacy systems (web services, ETL, BI, click to call, ...) & change management... Specially focusing on customer & employee experience!
// Marketing Coordinator
Oct 2019 - Jan 2023
3 years 4 months
Paris, France
Dealing with Marketing Campaigns for the company (marketing automation, feedback, webinars, email templates, forms, landing pages...)
Natixis
Nov 2005 - Jul 2018
12 years 9 months
Paris, France
Head of HR & Communication IT Department
Nov 2016 - Jul 2018
1 year 9 months
Paris, France
Managing teams (~70 people) regarding HR and Communication IT systems: - Employee management - Time & Activity management - Employee training - Career development - Recruitment & Mobility - Payroll - Data management - Corporate website - Employee portal - Collaborative tools (Yammer, O365 Teams)
// Natixis Leadership Program
May 2016 - Apr 2017
1 year
Paris Area, France
Natixis international program for leadership development (20 people per year, 4th prom)
Head of Clients IT Unit
Dec 2015 - Oct 2016
11 months
Paris Area, France
Managing teams (~30 people) regarding to Customer: - Salesforce CRM - Onboarding / KYC and Social Collaboration - Sharepoint - Salesforce Chatter
CRM unit manager for CIB
Jul 2013 - Nov 2015
2 years 5 months
Paris Area, France
Implementing the new unified Salesforce CRM tool for the Corporate and Investment Banking part of Natixis: - Team management (~25 people) -- Business Analysis -- Support -- Change -- Architecture -- Integration -- Development - Project management (Agile method) - Salesforce implementation -- Businesses: Coverage, Financing, Global Market, Research, Global Trade Banking,... -- Riva for Exchange synchronization -- Ciphercloud for data encryption -- Exact Target for Marketing, -- Click to Dial, Blast Voice Mailing Salesforce Chatter in charge for Natixis Group
IT Team & Project Manager
Jun 2010 - Jun 2013
3 years 1 month
Paris Area, France
Co-managing IT teams ( ~45 people) for: - CIB Research --- cash equity, derivatives, quant, economics, credit ... --- office 2003/2010 integration --- iPad app - CIB CRMs --- E-Deal, Pivotal, Selligent --- Click to Dial, Blast Voice Mailing - CIB intranet portals & internet web sites (http://equity.natixis.com & http://cib.natixis.com) --- Sharepoint --- ASP.NET, MVC websites --- jquery, mobile.
Team & Project Manager in IT department
Nov 2005 - Sep 2010
4 years 11 months
Paris Area, France
Managing projects about Business Intelligence, CRM, Accounting, Equities Research, Loan / Deposit... for Brokerage activities.
IT Project manager
IXIS Securities
Oct 2004 - Oct 2005
1 year 1 month
Paris Area, France
Managing projects for Equities Research
Web developer
IXIS CIB
Jun 2002 - Sep 2004
2 years 4 months
Paris Area, France
Designing and building the new and reusable .NET framework for: - the Internet website, - the deals through this website (from front to back office).
Web developer
CPR
Sep 2000 - May 2002
1 year 9 months
Paris Area, France
In charge of the Corporate internet website (ASP) Trading modules for CPR Gestion customers (JSP, Servlet)
TRAIN batallion soldier
French Army
Oct 1999 - Jun 2000
9 months
Besançon Area, France
Hardware support and NewsPaper redactor
Trainee
Three Ships Enterprises
Apr 1999 - Sep 1999
6 months
Rotterdam Area, Netherlands
e-Learning modules developer (vbscript)
Trainee
Cemagref
Apr 1998 - Sep 1998
6 months
Clermont-Ferrand, France
Developing environmental MultiAgent systems (Java)
Education
ISIMA
Computer Software Engineer, Databases & Software Engineering
1996 - 2000
4 years
Activities and societies: Student Body President
Lycée Victor Hugo
Classe préparatoire aux grandes écoles, Mathématiques
1994 - 1996
1 year 10 months
Grade: Entrée en grande école après 3/2