Frédéric Misheletti

▶️ Member of Senior Management Team for Serco’s European businesses & ▶️ Member of Divisional CIO Office ▶️ Accountable for the development and ongoing evolution of the EU IT Strategy | B2G ▶️ Govern the delivery of all IT services to meet the business strategy and operational needs with Senior Business Unit/Divisional stakeholders ▶️ Enforce the agreed IT strategy and standards, and ensure that business units systems and data remain secure in light of increased Cyber risk ▶️ Collaborate with Business Unit contracts and its functional members to understand their business (customer and market) requirements and access domain specific expertise (solution architects) to develop appropriate solutions ▶️ Leading contributor to business growth – top line through application of digital technologies to win profitable business and bottom line through process digitisation, automation and insight leading to cost optimisation. Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. Serco is a FTSE top 250 company operating internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services

L'International pour CentraleSupélec Alumni - Think Global Act Local

▶️ Account Management | Program Management | Strategy Development | Digital Transformation ▶️ Industry: Energy Sector | P/L: 40 M$+ | CSAT | Customer Relationship Management ▶️ Business Travel at customer locations: Germany > 60% plus, UK, India, France ▶️ Portfolio Services: ~2-3 Major Large Programs, 50+ projects / year | Agile Dev&Ops: >20% ▶️Domains: ServiceNow | Modern Workplace (EUC) | RPA | Security | Identity Management | SAP to Azure | Application Maintenance ▶️People: 1+ Program Director, 30+ PM's & Program Managers | PMO | Solution Development

▶️ Account Management | Application Management ▶️ Industry: Telecoms (Nokia Account) | P/L: 15 M$+ /year | CSAT ▶️Business Travel at customer locations: France> 50%, USA > 10%, plus UK ▶️Key Achievements: SAP HANA full infra transformation, migration & implementation, BI4 AMS Customer Satisfaction: Out Perform Targets ▶️Domains: Big Data & Analytics | BI | BW | BI4 ▶️People: 120+, Best-Shore: France, UK, USA, China, India, Philippines ▶️Highlights: Manage IT operations supporting critical financial reporting with modern technologies , SAP S/4HANA, SAP Business Objects (BI4), Unix, Teradata, and related tools enabling new and emerging state-of-the-art IT services.

1997 -1999 P&G UK 1999 - 2003 P&G Belgium Directly from CentraleSupèlec, I joined P&G initially for 2 years in the UK then onward to Belgium. During this initial phase, I flew to 3 assignments spanning 15 sites from hard core network and infrastructure technologies to global innovation teams on end-user collaborations and remote access services.

IRPHÉ - Institut de Recherche sur les Phénomènes Hors Équilibre Scientifique du Contingent - Armée de Terre (French Army for Scientists) Network & Computer Support and Administration Solutions and Deployment of Email Systems for the researchers https://irphe.univ-amu.fr/en

Internship at IBM, La Gaude, France: Topic "Java Web Monitoring of Network Hubs and Routers". Part of scholarship of Supelec.