Gabriel Rosendo

Operador

Salary / Daily rate

Jerusalem, Israel

Freelance, open to permanent contract

Can come onsite

Skills

Product ManagementSales OpsCRMProduct StrategyLead GenerationCold CallingOutboundMarketing StrategyUser Research

Languages

Spanish (Native)English (Fluent)Hebrew

About me

Intro

Multilingual customer service and sales professional with 12+ years of experience across healthcare, travel, and financial services. Proven track record in account management, team leadership, and driving customer satisfaction in English, Spanish, and Hebrew markets. Ready to help you expand your business reach and deliver exceptional customer experiences globally.

Links

Work experience

Operador

Conexion Travel

May 2023 - Present

3 years 6 months

Sales Representative/Account Manager/Customer Support

Assistance Retraite

May 2021 - Present

5 years 6 months

Jerusalem District, Israel

Provide the best service and support to all the customers in order to expand the presence of the company in Spain, working closely with our affiliates to increase the engagement, quality and customer satisfaction.

Customer Service Representative for LATAM

The Jewish Agency for Israel

Aug 2020 - May 2021

10 months

Israelândia, GO, 76205-000, Brazil

Attention to inquiries about qualifying as a new immigrant and returning citizen checking civil documentation based on the law of return in close cooperation with Ministry of interior.

Sales Representative/Account Manager

Service King International (SKI)

Jun 2019 - Dec 2019

7 months

Jerusalem District, Israel

Promoting and selling gas and electric supply programs for a U.S based company (English and Spanish), using solid sales strategies to potencial customers and providing customer service when requested.

Customer service/ Customer support

Inbal Jerusalem hotel

Oct 2018 - Mar 2019

6 months

Jerusalem District, Israel

Provide assistance to customers before, during and after their stay, always looking to fulfilling their expectations with high standards of service.

Policlinica La Arboleda

Jun 2012 - May 2018

6 years

Caracas, Capital District, Venezuela

Medical supply coordinator

Apr 2016 - May 2018

2 years 2 months

Caracas, Capital District, Venezuela

Provide material supply for operating rooms (OR) and emergency departament (ED). Team manager

Central storage supply coordinator

Jun 2012 - May 2016

4 years

Caracas, Capital District, Venezuela

Medical supply for OR and ED. Team manager, quality assurance and distribution to others material supply center.

Medical Sales Representative

Gamma Food

Feb 2012 - May 2012

4 months

Caracas, Capital District, Venezuela

Product targeting and placement in the medical sector. Supply and promotion of the product according to special needs. Contacted and visited medical facilities, checked supply levels at pharmacies, and adjusted marketing plans to population demands accordingly.

Buyer assistant

Policlinica La Arboleda

Apr 2011 - Mar 2012

1 year

Caracas, Capital District, Venezuela

In charge of purchasing medical materials for the clinic. Budget and inventory managing


Education

Caribbean International University

Bachelor of Science - BS

2011 - 2012

1 year 1 month

Instituto Universitario de Gerencia y Tecnologia

Administration-Management

2006 - 2009

3 years 1 month

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