Gaëlle Lhopital

- Consolidate, harmonize, and ensure the reliability of project data in collaboration with project managers to provide a coherent cross-functional view for management -Improve the quality and reliability of steering and reporting tools (schedules, KPIs, dashboards, risk and action tracking) to support decision-making and prioritization -Improve and harmonized project methodology (milestones, processes, templates, workflows) to enhance clarity, traceability, and governance -Lead change management based on the ADKAR methodology to support the adoption of new practices and tools -Prepare and deploy a comprehensive training plan for more than 80 employees -Design training materials (presentations, user guides, operating procedures, FAQs) and facilitate training & Q&A sessions -Provide post-training support to ensure proper adoption of new tools and methods -Identify resistance to change (interviews, surveys, field feedback) -Create and manage change-related communication routines (information sessions, methodology reminders, practical guides) -Implement a system to facilitate access to information (document repository, user pathways) -Define, track, and analyze change management KPIs: *Tool adoption rate * Training completion rate * User satisfaction level * Reduction in process deviations -Produce impact reporting to continuously adjust the support strategy

- Participate in and/or lead business scoping and framing studies - Define target business processes and assess the impacts of IT system evolution or other business needs (via workshops) - Analyze existing business processes to identify areas for improvement - Contribute to continuous process improvement through SAFe rituals (e.g., PI Planning...) - Lead and facilitate change management initiatives - Design change management strategies for new processes and tools - Manage the implementation of the group's new PPM tool: -requirements gatherin -communication planning - training - change resistance management -AS IS/TO BE gap analysis -user story prioritization with teams... - Assess the scale and impact of change (change log and diagnostics) - Oversee project management activities on behalf of the business unit I represent (resource planning, scheduling, risk management, impact assessment...) - Engage teams by highlighting the importance of their roles in the transformation (key users, sponsors, end users...) - Conduct testing of the tool - Monitor the tool's evolution over time based on team feedback and support change with an agile mindset

The project was to bring together 4 entities around the same PPM tool. The objective was to unit four entities of the group around the same financial management tool and to align their processes. ~1000 people trained on a dozen courses. -Framing the need for change in the 4 entities -Specify user profiles (personae) to anticipate resistance -Build the change strategy to facilitate adoption -Develop the support, communication and training plans -Set up and monitor the budget, schedule and risks -Present change progress to the project and governance stakeholders -Participate in training materials -Manage/guide the 7/14 trainers on their training competences -Formalize the processes (BPMN) Keywords: personae - impact analysis - feedback - training - kpis - coaching - budget - planning

Coordination of the international deployment of Microsoft Dynamics 365 o Assist program management leads in the program plan development and follow-up o Provide consolidated and accurate status report of each country project o Ensure data accuracy and completeness in portfolio and project management tool o Train other program stakeholders on portfolio and project management process and tool o Check program financial accuracy in PPM tool o Handle invoice management process related to the program/project o Propose new project management tool o Coordination of the international Microsoft Dynamics 365 deployment

PMO PROGRAM o Organization and participation in committees and other meetings o Creation of supports for project governance o Distribution and storage minutes meeting o Providing consolidated status reports o Monitoring of audits and contracts o Coordination of the program o Launch of a HMI redesign project: Kick off, risk matrix, project communication plan, experiences return log, responsibilities matrix, project templates CHANGE MANAGMENT o Identify, analyze and prepare risks o Segment stakeholders o Support communication efforts o Develop a communication plan -Create à training plan

o Sourcing on job boards and social networks (IT profiles) o Pre-screen and qualify candidates throughout the process o Ensure applicants match experience with specific job-related requirements o Maintain pipeline of potential/future candidates o Maintain accurate and well-organized documentation on all candidates o Schedule and conduct interviews o Writing interviews reporting o Post and update job offers o Recruitment o KPIS