Gaëlle SARRAZY
IT Program Director
Salaire / Taux journalier
94300 Vincennes, France
Freelance
Expertises
Langues
À propos
Introduction
Program Director & Head of IT Service Delivery with 20 years of international experience leading complex IT programs and driving digital transformation across multi-site environments. Recognized for building high-performing delivery organizations, optimizing service operations, and ensuring seamless collaboration between business, IT, and vendors, I am available for freelance missions, providing expertise in IT strategy, program delivery and operational excellence across complex IT environments.
Expérience de travail
Freelance IT
févr. 2025 - Présent
1 an 9 mois
Paris 2024 - Comité d'organisation des Jeux Olympiques et Paralympiques de 2024
mai 2019 - déc. 2025
6 ans 8 mois
Saint-Denis, France
Head of IT Service Delivery & IS Corporate
janv. 2023 - déc. 2025
3 ans
Saint-Denis, France
Leading end-to-end IT service delivery with a 20-person team, overseeing the Games Time IT catalog and the Microsoft-based Digital Workplace through partner-driven provisioning. Designed and operated the IT support model enabling helpdesk and field teams to deploy and support 30,000 devices across 150+ sites with 500+ staff.
Corporate IS manager
mai 2019 - janv. 2023
3 ans 9 mois
Saint-Denis, France
Led IT roadmaps and deployment of core back-office systems (SAP HR/Finance), fan engagement platforms (Salesforce), and collaboration tools (SharePoint). Built a 10+ person team from scratch and set up vendor and partner contracts to secure delivery, cost control, and strategic alignment.
Senior project Manager
Disneyland Paris
mars 2011 - mai 2019
8 ans 3 mois
Val d'Europe
Delivered end-to-end IS and digital projects, from e-commerce to back-office systems, including the Travel Reservation System renewal, coordinating multi-disciplinary teams and international stakeholders.
Consultant
Solucom
mai 2006 - mars 2011
4 ans 11 mois
Paris, France
Led pre-studies, RFPs, and deployment follow-up for Telecom services across global banking and resource-sector clients, ensuring alignment with client requirements and operational excellence.
Formation
Grenoble Ecole de Management
Master in management
2005 - 2006
8 mois
IMT Atlantique
Diplôme d'ingénieur Télécom Bretagne
2002 - 2005
2 ans 7 mois