Gathoni Ngure

Email correspondence, Telephone communication, Allocation and coordination, Typing/Printing/Scanning and Photocopying office documents.

Skills: Front Office Operations · Switchboard · Customer Service Operations · I am fast in typing and enjoy doing research on the internet. · Handle Confidential Information · Phone Etiquette · Phone Manner · Daily Operations · Interpersonal Skills · Telephone Manner

Typing motor vehicle valuation reports including attaching them with photos, raising fee notes and then dispatching them to various insurance firms. I was involved in doing reports for ICIPE and ICRAF. The aim of doing was to aid in the renewal of insurance premium and to enable individuals who wanted to sell their vehicles.

In January 2013 I started off as the receptionist where I handled a very busy switchboard. This job entailed redirecting phone calls to the necessary department, attending to walk in clients, mail dispatch including cheques and stationery dispatch. I then started as HR Coordinator for their hotel DusitD2 in April 2013. I was able to select job applications from a job bank, shortlist them and call them in for interviews while coordinating with the HR Senior Officer. I would then give them a written interview after which I would mark it and grade the candidate as was required. From here I would hand the successful candidates to my supervisor.