Ghaith Kurdy

SME for residential TV STB projects (IPTV, OTT, Android TV, GOTA, ADB, test automation python / bash / shell) Data analytics (GCP, Big Query) Maintain and evolve in house OTA provisioning solution (Google cloud, GKE, Cloud load balancing, html, php, javascript, react.js)

- Support the transition to a fully remote workspace due to Covid-19 - Support users in rollout of VPN and 2FA - Microsoft Exchange administration - Provision new hires on Exchange, Active directory and Skype for business server - Setup user configurations for hardware and software - Troubleshoot SW and HW issues

- Provide Presales and technical support to Canadian Telco accounts - Act as a technical knowledge bridge between customers, business management and R&D - Participate in project procurement (RFI, RFP) - Lead technical field engagements (Customer lab certification, regulatory certifications) and manage engineering resources on-site - Coordinate and engage resources both internally and externally to insure customer satisfaction - Troubleshoot, document, triage and drive resolution of key technical issues - Prepare and present product demo and technical presentations to technical and non technical audience

- On-site support engineer for key U.S telco and cable accounts (Comcast, CenturyLink) - Troubleshooting, documentation and root cause analysis of technical issues and drive to resolution - Lead customer lab certifications (acceptance) and testing and contribute to building and evolution of our internal test facilities

Feasibility study for LOS microwave links across Burgundy region. Benchmarking vs 3G wireless communication.

Graduation project (MA) : Study, test and implement a QoS solution for Campus network. L2 L3 switches & Asterisk VoIP framework