Ghassen Mesghouni

Master’s Student in Business Analytics | Seeking Data Analyst / BI Intern Roles | Python | SQL | Power BI | Machine Learning Enthusiast

Salaire / Taux journalier

Tunis, Tunisie

Freelance, ouvert au CDI

Expertises

Microsoft SQL ServerPythonPower BIMachine Learningscikit-learnNumPyScrumGitService clientAmélioration des processusPrévisionsConformité réglementaire

Langues

Arabe (Maternelle)Anglais (Courant)

À propos

Introduction

I am a Master’s student in Business Analytics at Esprit School of Business, passionate about transforming data into actionable insights. I have hands-on experience with Python, SQL, Power BI, and machine learning techniques. My academic projects include a heart failure prediction model and a portfolio optimization tool, both of which demonstrate my ability to clean, analyze, and visualize data to support decision-making. Previously, I worked with Amazon.fr and TikTok in customer-focused and content moderation roles, where I strengthened my attention to detail, communication, and data handling under pressure. I am actively seeking internship opportunities in Data Analytics or Business Intelligence in international and tech-driven environments.

Liens

Expérience de travail

Data & BI Analyst Intern — Huawei Tunisia

Huawei

avr. 2025 - oct. 2025

7 mois

As part of my final-year project at Huawei Tunisia, I designed and implemented a complete analytics stack to improve visibility and decision-making on the sales opportunity pipeline. I modeled a star-schema DWH on SQL Server and built a replayable SSIS ETL (CSV → staging → DWH) with data-quality checks. I then delivered a Power BI dashboard with KPIs (revenue, #opportunities, win rate) and multi-axis analysis (time, region, sector). On the ML side, I trained a transparent logistic-regression model (scikit-learn) to estimate win probability and re-integrated the scores into SQL Server (ml.predictions, ml.vw_last_predictions) for direct consumption in BI. The result is a unified, reliable view that helps sales teams prioritize actions. Tech: SQL Server/SSMS, SSIS, Power BI (DAX), Python (pandas, scikit-learn).

TP

juil. 2019 - oct. 2025

6 ans 4 mois

Content Moderator – TikTok

janv. 2023 - oct. 2025

2 ans 10 mois

Reviewed and classified 500+ multimedia content pieces per day to ensure compliance with TikTok's community guidelines. Improved content moderation accuracy through precise tagging and policy interpretation. Monitored key KPIs such as error rates, resolution time, and classification performance. Contributed to process improvement by reporting violation trends and suggesting policy updates.

Customer Advisor – Amazon.fr

juil. 2019 - déc. 2022

3 ans 6 mois

Resolved customer inquiries related to logistics, product issues, and order fulfillment, maintaining high satisfaction scores. Analyzed support patterns to identify recurring issues and contributed to service process improvements. Reduced ticket resolution time by updating internal knowledge base based on customer feedback. Mentored and trained new advisors on standard operating procedures and tools.

Financial Analysis Intern – Bank of Tunisia

BANQUE DE TUNISIE

août 2021 - oct. 2021

3 mois

Assisted in reviewing and updating internal financial dashboards for profitability and risk assessment. Cleaned and structured customer financial data for reporting and internal audits. Identified anomalies in transactions and contributed to risk reports for the internal control team. Gained exposure to forecasting, credit analysis, and regulatory compliance procedures.

💼 Intern – Bank Observer

BIAT

juil. 2018 - août 2018

2 mois

Tunis, Tunisie

Completed an observational internship within a local BIAT Bank branch during my undergraduate studies in Management. Gained practical exposure to daily banking operations, customer service workflows, and transaction handling. Observed front-office activities including account opening, deposits, and internal document processing. Developed a foundational understanding of branch-level financial procedures and client interaction protocols.


Formation

Esprit School of Business

Master Professionnel en Business Analytics - BA, Business Analytics - BA

2023 - 2025

3 ans

Institut Supérieur de Comptabilité et d'Administration des Entreprises de Tunis

Licence, Management

2018 - 2021

4 ans

Collège SADIKI

Baccalauréat en mathématiques, Physique théorique et mathématique

2009 - 2016

8 ans

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