Ghizlane Elhendouz

Scrum Master | Agile & Team Coaching

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

ScrumJiraCoaching agile

Langues

Français (Maternelle)Anglais (Courant)

À propos

Introduction

Experienced Scrum Master & Agile Coach with proven expertise in leading organizational transformations and high-performing teams. Successfully facilitated agile adoption across multiple departments at Generali, managed team mergers, and co-founded a business implementing agile practices. Ready to drive your team's agile transformation and performance optimization.

Liens

Expérience de travail

Scrum master / Team coach

Zen Value

oct. 2023 - Présent

3 ans 1 mois

Generali

nov. 2023 - juil. 2025

1 an 9 mois

Seine-Saint-Denis, Île-de-France, France

SAFe Scrum Master

oct. 2024 - juil. 2025

10 mois

Seine-Saint-Denis, Île-de-France, France

Scrum Master for a Front-End team (9 → 14 people) working on strategic department applications ACHIEVEMENTS - Facilitated agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, PI Planning) - Led workshops on roles & responsibilities, Definition of Done (DoD), Definition of Ready (DoR), and quality improvement - Coordinated across squads through Scrum of Scrums - Assisted the Product Owner, particularly with priority management for the team and stakeholders - Supported the team through organizational change: transition from 2 Business POs to 1 IT PO - Managed JIRA dashboards and performance indicators - Coached QA into a quality leadership role - Facilitated the merger of two squads: skill harmonization, role clarification, and stakeholder alignment RESULTS - Maintained a resilient and high-performing Front-End team despite the squad merger and organizational changes - Achieved adoption of a clarified governance model (IT PO) and increased accountability of QA - Strengthened cross-squad collaboration and improved priority alignment through Scrum of Scrums and stakeholder coordination

Scrum master

mars 2024 - oct. 2024

8 mois

Seine-Saint-Denis, Île-de-France, France

Scrum Master for 2 Workplace teams (16 people) within the Infrastructure Department ACHIEVEMENTS - Facilitated agile ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives - Supported the Product Owner in creating backlog items - Implemented visual management practices - Maintained the JIRA dashboard - Facilitated continuous improvement workshops ("War room"): process optimization and standard harmonization RESULTS - Teams gained autonomy and maturity: active participation in ceremonies and gradual integration of the agile mindset - Improved communication within the Workplace teams, especially on blockers (15 war rooms organized on 10 different topics)

Agile Transformation Facilitator

nov. 2023 - mars 2024

5 mois

Seine-Saint-Denis, Île-de-France, France

Agile Transformation Facilitator for an Infrastructure Department ACHIEVEMENTS - Conducted field interviews to capture expectations - Analyzed existing processes - Co-created process improvement actions - Co-designed the agile transformation strategy - Supported the implementation of the agile transformation - Coached a director in leading the agile transformation of his department (3 teams): clarified objectives, vision, mission, and team values; organized training sessions and workshops to initiate backlogs RESULTS - Clarified needs - Clear vision of transformation priorities - Improved collaboration with clients - Enabled 3 teams to adopt agile practices and mindset

Co-fondatrice

PICNIC stories

sept. 2020 - déc. 2023

3 ans 4 mois

Vétheuil, France

The Picnic Stories spark was born in 2020 from the desire to create moments of sharing and conviviality. This entrepreneurial adventure was an opportunity to experience the nuts and bolts of running a business at 200%, to fall 10 times and bounce back 11 times. My missions: - Company creation: market study and business plan, development of the high-end Picnic concept, creation of brand identity, creation of offers: marketing and pricing. - Corporate development: development of commercial partnerships, definition of development strategy and recalibration of offers based on market feedback, improvement of internal processes, - Event management: event design, logistics organization, supplier selection, consulting and customer relations, - Creation of an e-commerce site: market research, selection of products for sale and creation of universes, production of unique pieces (cushions, foutas, seats), selection of suppliers (Europe, Morocco, Tunisia), pricing, communication strategy, development of an e-commerce site, BtoB prospecting (concept stores) and BtoB sales, - Implementation of agility as part of the development of the e-commerce site: Training in agile methods, tools and practices, encouraging team autonomy and development, leading various agile ceremonies, support for the role of PO, implementation of collaboration tools (Trello, Slack, Drive). - Management: a work-study student in Customer Relations and Administration, a work-study student in Digital Communication and 3 interns in Communication / Business Development - Day-to-day business management: accounting, cash flow monitoring, HR administration

Communication and mediation trainer

Saguia Collective

juil. 2017 - déc. 2023

6 ans 6 mois

Paris et périphérie

Fascinated by group dynamics and interpersonal communication, I adapt my training courses to the challenges of specific contexts: - Mediation and conflict resolution training for community leaders - Training for mothers from disadvantaged neighborhoods on communication and conflict resolution tools (Women Without Borders, Banlieues santé). - Training for journalists and community leaders on non-violent communication, facilitation and cognitive biases (RREF)

Risk management consultant

Grant Thornton France

sept. 2018 - août 2020

2 ans

Région de Paris, France

Within the Risk Management Department : - Carrying out internal control missions: checking the application of internal accounting processes, - RGPD assignments: training, interviews, drafting of regulatory documents, - Internal audit assignments (SAPIN II): stakeholder mapping, third-party assessment, anti-corruption accounting control, etc. Sectors: Public, Technology, Banking in France and abroad

SUEZ

oct. 2016 - juil. 2018

1 an 10 mois

Région de Paris, France

Internal Controller

oct. 2017 - juil. 2018

10 mois

Région de Paris, France

As part of the Finance Department of the Recycling and Recovery Division: - Ensuring compliance of information systems and regulatory documents following new tax regulations in France: in collaboration with management, sales teams and accounting teams, - Updating of standards to cover financial and operational risks, and standardize practices with financial and business teams, - Upstream preparation of audits carried out by external firms within the national scope and follow-up of action plans.

Apprentice Internal Controller

oct. 2016 - oct. 2017

1 an 1 mois

Région de Paris, France

In charge of internal control within the Recycling division of the Recyclages & Valorisation France department: - Audit of key processes in the Recycling Division's various entities and identification of internal control deficiencies, drafting of recommendations and follow-up of action plans, - Support for operational and financial managers in the deployment of new operating procedures, - Deployment of a mobile application within the Recycling Division's entities throughout France.

Operational support and assistant to the Group Audit and Risk Department

ENGIE

sept. 2015 - mars 2016

7 mois

La Défense

In support of the Group's internal controllers: - Review of documents produced by the Internal Control department in order to prepare and support the Group's organizational changes; - Use of the department's IT tools to analyze business data (extraction of information for statistical analysis, inputting and posting of information or documents online); - Reflection on the integration of environmental criteria into internal control guidelines.

Project leader - CSR Reporting

Heurtey Petrochem

avr. 2015 - août 2015

5 mois

94300 Vincennes, France

Implementation of the first CSR (Corporate Social Responsibility) reporting for an international oil and gas engineering group: - Design and preparation of a report based on CSR themes, in conjunction with members of the CSR Project team, and collection of information from the parent company, - Establish contact with contacts in each subsidiary, - Collecting and analyzing information from subsidiaries within given deadlines, - Processing and summarizing the CSR information obtained.

Humanity in Action Fellow

Humanity in Action

mai 2014 - juil. 2014

3 mois

Paris, France

The Humanity in Action Fellowship brings together international groups of Fellows to study minority rights and produce original research exploring how and why individuals and societies, past and present, have resisted intolerance and protected democratic values. Separate programs take place for five weeks every summer in Amsterdam, Berlin, Copenhagen, Paris, and Warsaw. As part of this program, I organized a conference entitled " The art of communicating for better co-existence " which brought over 500 participants together with the aim of : - Raise awareness of communication tools to promote living together - Understand how lack of communication feeds racism and extremism - Encourage inter-cultural, inter-religious and "inter-group" dialogue. This conference was led by 4 experts and 1 moderator from Paris Dauphine University.


Formation

Université Paris Dauphine - PSL

Master 2 (M2)

2016 - 2017

2 ans

Université Paris Dauphine - PSL

Master 1

2014 - 2015

2 ans

Université Paris Dauphine - PSL

Licence de Gestion

2013 - 2014

2 ans

Université Paris Dauphine - PSL

Diplôme d'Etablissement de Gestion et d'Economie Appliqué de Dauphine

2010 - 2013

4 ans

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