Ginikachi Nnodim
Customer Support / AML Specialist
Salary / Daily rate
Vilnius, Vilnius City Municipality, Lithuania
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Customer Service & AML specialist with 4+ years across fintech and data analytics. Expert in KYC/AML investigations, Salesforce CRM, and cybersecurity with proven track record at TransUnion and Paytend. I deliver comprehensive customer solutions while ensuring regulatory compliance and data security for your business growth.
Work experience
Customer Support Specialist
Paytend
Jul 2024 - Jul 2025
1 year 1 month
Vilnius, Vilnius City Municipality, Lithuania
Customer Service Specialist
TransUnion
Oct 2022 - Mar 2024
1 year 6 months
Vilnius, Vilnius City Municipality, Lithuania
Skills: Optimus · IT Support · MySQL · Amazon Web Services (AWS) · Salesforce.com · Data Analysis · Cybersecurity
International Trade Specialist
Lexano
Sep 2022 - Oct 2023
1 year 2 months
Vilnius, Vilnius City Municipality, Lithuania
Skills: Customer Service · Salesforce · Sales & Marketing · Online Research · Project Management · Microsoft Office
Sales Growth Specialist
Digital Marketing Skill Institute
Oct 2019 - Jan 2021
1 year 4 months
Lagos, Nigeria · Hybrid
Skills: Customer Service · Sales Development · Reporting & Analysis · Salesforce · Online Research · Microsoft Office
Customer Service Representative
Woobs Resources Limited
Feb 2018 - Jul 2019
1 year 6 months
Lagos, Nigeria
Skills: Reporting · Data Entry · Salesforce.com · Data Analysis
Education
Vilniaus universitetas / Vilnius University
Master of Science - MS
2021 - 2023
1 year 5 months
University of Port Harcourt
Bachelor of Arts - BA
2012 - 2017
5 years 1 month
Licenses & certifications
Certified Anti-Money Laundry Specialist
Issued: Dec 2023
Certified Junior Cybersecurity Professional.
Issued: Dec 2023
Certified CRM
Issued: Dec 2019
Certified Business Communication Specialist
Issued: Dec 2019
Certified Customer Service Specialist
Issued: Dec 2019