Guillaume BAUDUIN
Directeur de projets – Product Owner
Salaire / Taux journalier
Lille, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
Expérience de travail
Release Success Manager - Customer Experience Diamond
AUCHAN RETAIL INTERNATIONALFreelance
févr. 2023 - janv. 2024
1 an
Lille et périphérie
Release Management of CRM solutions (Salesforce) - Loyalty (Comarch) - Digital (Mobile App & Brand Portal) - Checkout (Extenda) in 9 countries (France, Spain, Portugal, Luxembourg, Ukraine, Poland, Hungary, Romania, Russia) - Creation and animation of key indicators for controlling Release Management, across 5 application streams - Creation and monitoring of the annual release plan for all Customer Experience Diamond countries (~50 releases / year on 3 environments UAT, PREPROD and PROD) - After Action Review (RETEX) in case of malfunctions and implementation of corrective action and continuous improvement plans - Support and alerts to program management governance - Animation of Release Management rituals with teams concerned - Monitoring nightly deployments in Production environments
Rollout Manager - Customer Experience Diamond
Auchan Retail InternationalFreelance
févr. 2022 - janv. 2023
1 an
Villeneuve-d'Ascq, France
In charge of rollout of CRM solutions (Salesforce) and Loyalty (Comarch) in 9 countries (France, Spain, Portugal, Luxembourg, Ukraine, Poland, Hungary, Romania, Russia) Team : 8 persons
Romancier
juin 2019 - janv. 2022
2 ans 8 mois
Writing 2 novels
Boulanger
août 1999 - juil. 2019
20 ans
Lille Area, France
Digital inStore - Client Department
mai 2018 - juil. 2019
1 an 3 mois
Lille Area, France
Implementation of digital solutions in stores (display of 20,000 products in real size, real-time 3D modeling of kitchens)
Digital Transformation - IT Department
janv. 2016 - mai 2018
2 ans 5 mois
Lille Area
Within the IT department, I was in charge of digital transformation projects at Boulanger
Product Content Manager - HTM Group
mars 2009 - déc. 2015
6 ans 10 mois
Lille Area, France
Create, structure, organize all product marketing infomations, including : - Rich media (high def photos, 360°, videos, user guide) - Characteristics - Use translation - Cross-selling, Up-selling, Same-as selling, Collection selling - Search, Filters and Facetting - Killer features - Discovering contents - FAQ & How to choose - Product blog news Team : 16 persons
e-commerce Operation Manager - www.boulanger.com
juin 2005 - déc. 2012
7 ans 7 mois
Lille Area, France
- Check and manage working processes of the online business - Business requirements and project management for all new online features - Manage user acceptance tests Team : 7 persons
Organization & Methods Manager - Central Purchasing Department
mars 2003 - mai 2005
2 ans 3 mois
Lille Area, France
In charge of the standardization of methods and tools of work intended for the Central Purchasing Dept: - Product managers - Buyers - Suppliers Team : 3 persons
Business Intelligence Manager - IT Department
mars 2002 - mars 2003
1 an 1 mois
Lille Area, France
In charge of starting the business intelligence in Boulanger : put BI tools out to tender - ETL tool (IBM Ascential Datastage) - Analytic tool : operational reporting, ad hoc query and analysis, dashboards, and visualization (SAP BusinessObjects) Team : 4 persons
IT Market Manager - Central Purchasing Department
août 1999 - mars 2002
2 ans 8 mois
Lille Area, France
In charge of the construction of the offer, purchase and supply for products - PC - Monitors - Gaming - Calculators Purchasing budget = 200 M€ Team : 5 persons
CONCEPT BENELUX - CREDIT LYONNAIS Group
août 1990 - juil. 1999
9 ans
Brussels Area, Belgium
Consulting & Research-Development Manager
janv. 1995 - juil. 1999
4 ans 7 mois
Brussels Area, Belgium
Accounting and financial software for major groups Team : 10 persons
IT Senior Project Manager & IT Manager
juin 1993 - déc. 1994
1 an 7 mois
Brussels Area, Belgium
Accounting and financial software for major groups Team : 4 persons
IT Junior Project Manager
déc. 1991 - mai 1993
1 an 6 mois
Brussels Area, Belgium
Accounting and financial software for major groups
IT Developper (VSNE - Volontaire du Service National en Entreprise)
août 1990 - déc. 1991
1 an 5 mois
Brussels Area, Belgium
Accounting and financial software for major groups
Formation
SUPINFO
Engineer, Information Technology
1988 - 1990
3 ans
University of Cambridge
1st Certificate, 1st Certificate
1987 - 1987
1 an
Université catholique de Lille
DEUG, Sciences et Structure de la Matière (DEUG A)
1986 - 1987
2 ans
Collège de Marcq
Bac C (mention AB) & Bac D (mention AB), Mathématiques
1982 - 1985
4 ans
Portfolio
Directeur de déploiement Diamant Client de Fév 2022 à Jan 2023
Digital in Store – Direction Client de Jan 2016 à Juin 2019
