
Gunny Arlequin
Senior Business Analyst and Project Manager
Salary / Daily rate
Calgary, AB, Canada
Freelance
Can come onsite
Skills
Languages
About me
Intro
SAFe Certified Business Analyst & PM with 15+ years optimizing enterprise operations across finance, insurance, and tech. Delivered $70M SAP projects, reduced infrastructure costs by 15%, and improved process efficiency by 30-50%. Specialized in ERP migrations, AI integration, and Agile delivery for Fortune 500 clients.
Work experience
Engineer/Designer
Gallia ArmsFreelance
Aug 2022 - Present
4 years 3 months
Calgary, AB, Canada
Completed the design of 3D printed accessories in Solidworks and AutoCAD. Complete the real life testing of accessories. Began the sale of STL files in 2023.
Senior Project Manager
Bombardier
Jun 2022 - Present
4 years 5 months
Calgary, AB, Canada
Conducted requirements gathering and process mapping for a $70M SAP S/4HANA ERP project, optimizing financial operations workflows. Developed business cases with storytelling, translating complex data into actionable insights for stakeholder engagement. Used Jira and Confluence for project management and documentation, ensuring process compliance and efficiency. Supported KPI development, tracking performance metrics to drive continuous improvement.
Senior Business Analyst and Project Manager
Gallia ComputingFreelance
Jun 2021 - Present
5 years 5 months
Calgary, AB, Canada
Created a 71kW cryptocurrency farm combining ASIC and GPU mining (BTC, KAS, KDA and altcoins). Commissioned and led development of a modified mine management software, reducing maintenance time by 30%. Development of a universal framework for ingestion of SAP S4/HANA by OpenAI model, and ChatGPT for the generation of reports using plain language through Teams. Development of AI drone systems for search and rescue operations.
Senior Project Manager
Celebal Technologies
Jul 2024 - Mar 2025
9 months
Canada · Remote
Facilitated requirements gathering and process mapping for AI solutions in banking, optimizing financial operations processes. Crafted business cases with storytelling, driving stakeholder engagement for process enhancements. Used Jira for project management, managing risks and reporting on improvement initiatives. Supported KPI development, tracking metrics to improve operational performance.
Senior Business Analyst and Project Manager
University of Calgary
Jan 2024 - Jul 2024
7 months
Calgary, AB, Canada
Reengineered onboarding process; reduced hiring delays by 25% and improved cross-departmental alignment. Created centralized SharePoint site—cut document search time by 40% and improved version control. Delivered risk management and escalation protocols, enhancing readiness and policy compliance.
Senior Business Analyst
Desjardins
Jan 2022 - Jul 2024
2 years 7 months
Migrated legacy systems to Azure; reduced infrastructure costs by 15% and ensured PCI compliance. Retired outdated servers (AS400, SQL 2012R2), decreasing maintenance overhead by 30%. Strengthened IAM processes and internal controls—cut account provisioning time by 35%.
Senior Business Analyst
Intact
Apr 2023 - Mar 2024
1 year
Calgary, AB, Canada
Built custom underwriting platform—cut quote delivery time by 30% and improved compliance alignment. Integrated 2FA, IAM and audit logs, decreasing access-related incidents by 35%. Deployed LMS in Workday; increased underwriter training efficiency by 50%.
Senior Business Analyst
Greenshield Insurance Brokers L.L.C.
Oct 2022 - May 2023
8 months
Calgary, AB, Canada
Redesigned CRM to centralize multi-policy claims; introduced custom workflows and policy screens. Automated client onboarding, translated platform to French, and standardized SharePoint updates. Supported Agile SCRUM delivery and UAT readiness.
Senior Business Analyst
National Bank of Canada
Jun 2021 - Dec 2021
7 months
Calgary, AB, Canada
Rebuilt AWS infrastructure—reduced latency by 25% and achieved PCI-compliant deployment. Automated AML workflows for remote payments, cutting review effort by ~30%. Supported DevOps and Agile processes across the SDLC.
Project Manager
Merit Computing
Jan 2021 - May 2021
5 months
Calgary, AB, Canada
Defined scope and design for crypto farm construction; integrated ventilation, electrical and HVAC systems. Negotiated vendor contracts and installed ASICs/GPUs (HiveOS). Delivered risk and cost assessments for project financing.
Senior Business Analyst - Project Manager
Emyode
Aug 2019 - Dec 2020
1 year 5 months
Montreal, QC, Canada
Managed Bell Canada’s infrastructure restructuring, migrating to Microsoft Azure, reducing the failure rate and interruptions by 35%. Modified Deicing Operation Manager SaaS for desktop and mobile platforms. Created a union CRM for Hydro Quebec Engineers with ERP integrations, improving data retrieval speed by 20%. Developed a new Learning Management System based on prior projects. Analyzed data structures and ETL processes across all projects.
Senior Technical Business and Functional Analyst
CGI
Jul 2018 - Jul 2019
1 year 1 month
Mexico City, CDMX, Mexico
Rebuilt Yellow Pages sales engine in D365—improved lead-to-sale conversion by 12%. Delivered MS certification platform for Quebec Justice—cut training scheduling time by 35%. Improved Agile cycle tracking—shortened testing phases by 20%.
Business and functional Analyst
Groupe Dynamite
Oct 2017 - Mar 2018
6 months
Mexico City, CDMX, Mexico
Overhauled e-commerce systems—improved stability and reduced cart abandonment by 10%. Migrated Peoplesoft to SAP HR suite and centralized employee data. Delivered ERP vendor selection analysis and risk assessments.
Technical Business Analyst
Jesta I.S.
Nov 2016 - Oct 2017
1 year
Mexico City, CDMX, Mexico
Updated Vision ERP and CRM systems for a new UI. Modified POS system for PCI compliance and third-party integration. Implemented changes in an Agile (SCRUM) environment. Conducted UAT and supported users during testing phases. Connected Vision ERP to proprietary and third-party POS systems.
ERP Business and FunctionalAnalyst
Trinite Solutions
Mar 2014 - Dec 2016
2 years 10 months
Mexico City, CDMX, Mexico
Implemented proprietary ERP system for NOVA Steel factories, increasing production efficiency by 20%. Created factory-specific screens for production and supply chain management. Analyzed and improved production processes using data structures and ETL. Supported Agile (SCRUM) development and UAT for ERP deployments. Repeated ERP implementation for Quali-T-Tube with process optimization, boosting throughput by 15%.
Business analyst / Game Designer and project manager
Fatum Ludus
Jun 2012 - Aug 2014
2 years 3 months
Mexico City, CDMX, Mexico
Project : Realizing a platform game on PC as well as side-products on Android and iOS Functions : • Analyzing et defining the needs of the specific audience via user comments and study of competitors products • Analyzing and defining processes, pipelines and workflows • Creating functionalities concepts • Creating schematics of applications functionalities via flowcharts and UML representations • Realizing mock-ups and prototypes of the applications • Recruiting and managing the team • Managing project priorities and deadlines • Establishing use cases of the projects • Writing user documentation of the applications • Participating to writing the technical documentation for the developers • Organizing and managing focus testing groups • Integrating Google Apps (for business) in the team processes • Integrating the Google and iOS markets • Integrating the commercials system AdMobile in mobile games • Integrating the sharing system for social networks (Facebook and Google+) for scores and trophies sharing • Studying the costs for the crowdfunding campaign • Creating mock-ups and textual content of the crowd funding campaign • Creating prototypes for franchise products • Creating the crowdfunding platform for the company website
Web Analyst
Abilis Solutions
Jun 2013 - Oct 2013
5 months
Mexico City, CDMX, Mexico
Project : Jail Management System (JMS) - Realizing tests for a prison and inmates management application and developing the integration test procedure for the system Functions : • Participating in establishing application functionalities • Commenting on features of the application and ease of use • Realizing manual test of web applications in ASP.NET • Writing found bugs in the data base • Creating checklists, use cases and test plans • Writing test procedures for the employees • Updating data in the Sharepoint system • Analyzing the project for establishing the integration testing procedure • Participating to the writing of integration testing procedures of the project features • Analyzing the project use cases for creating automated tests with Selenium simulating different user behaviors • Writing the procedures for creating automated tests
Web Analyst
Alogient
Jul 2011 - May 2013
1 year 11 months
Mexico City, CDMX, Mexico
Performing regular updates for the presentation, corporate or e-commerce website of over 20 clients, among which : TD Assurances Ivanhoé-Cambridge Tilley Mephisto Qualite Habitation Ordre des pharmaciens du Québec VolksWagen Canada
Gameplay and quality analyst
EA Mobile
Mar 2010 - Mar 2011
1 year 1 month
Mexico City, CDMX, Mexico
Battlefield Bad Company 2 Dead Space Mobile Mirror’s Edge Red Alert Mobile Sims 3 Mobile And about 30 other mobile projects
Business analyst / Game Designer
Studio Héxadecimal
Jan 2010 - Mar 2011
1 year 3 months
Mexico City, CDMX, Mexico
Project : Centauris – 3D Space combat game Functions : • Analyzing et defining the needs of the specific audience via user comments and study of competitors products • Analyzing and defining processes, pipelines and workflows • Creating functionalities concepts • Creating schematics of applications functionalities via flowcharts and UML representations • Realizing mock-ups and prototypes of the applications • Recruiting and managing the team • Managing project priorities and deadlines • Establishing use cases of the projects • Writing user documentation of the applications • Participating to writing the technical documentation for the developers
Education
SUPINFO
Master
2006 - 2011
5 years 1 month