Gunny Arlequin

Senior Business Analyst and Project Manager

Salary / Daily rate

Calgary, AB, Canada

Freelance

Can come onsite

Skills

Project Management (PMO)

Languages

EnglishFrenchGerman

About me

Intro

SAFe Certified Business Analyst & PM with 15+ years optimizing enterprise operations across finance, insurance, and tech. Delivered $70M SAP projects, reduced infrastructure costs by 15%, and improved process efficiency by 30-50%. Specialized in ERP migrations, AI integration, and Agile delivery for Fortune 500 clients.

Links

Work experience

Engineer/Designer

Gallia ArmsFreelance

Aug 2022 - Present

4 years 3 months

Calgary, AB, Canada

Completed the design of 3D printed accessories in Solidworks and AutoCAD. Complete the real life testing of accessories. Began the sale of STL files in 2023.

Senior Project Manager

Bombardier

Jun 2022 - Present

4 years 5 months

Calgary, AB, Canada

Conducted requirements gathering and process mapping for a $70M SAP S/4HANA ERP project, optimizing financial operations workflows. Developed business cases with storytelling, translating complex data into actionable insights for stakeholder engagement. Used Jira and Confluence for project management and documentation, ensuring process compliance and efficiency. Supported KPI development, tracking performance metrics to drive continuous improvement.

Senior Business Analyst and Project Manager

Gallia ComputingFreelance

Jun 2021 - Present

5 years 5 months

Calgary, AB, Canada

Created a 71kW cryptocurrency farm combining ASIC and GPU mining (BTC, KAS, KDA and altcoins). Commissioned and led development of a modified mine management software, reducing maintenance time by 30%. Development of a universal framework for ingestion of SAP S4/HANA by OpenAI model, and ChatGPT for the generation of reports using plain language through Teams. Development of AI drone systems for search and rescue operations.

Senior Project Manager

Celebal Technologies

Jul 2024 - Mar 2025

9 months

Canada · Remote

Facilitated requirements gathering and process mapping for AI solutions in banking, optimizing financial operations processes. Crafted business cases with storytelling, driving stakeholder engagement for process enhancements. Used Jira for project management, managing risks and reporting on improvement initiatives. Supported KPI development, tracking metrics to improve operational performance.

Senior Business Analyst and Project Manager

University of Calgary

Jan 2024 - Jul 2024

7 months

Calgary, AB, Canada

Reengineered onboarding process; reduced hiring delays by 25% and improved cross-departmental alignment. Created centralized SharePoint site—cut document search time by 40% and improved version control. Delivered risk management and escalation protocols, enhancing readiness and policy compliance.

Senior Business Analyst

Desjardins

Jan 2022 - Jul 2024

2 years 7 months

Migrated legacy systems to Azure; reduced infrastructure costs by 15% and ensured PCI compliance. Retired outdated servers (AS400, SQL 2012R2), decreasing maintenance overhead by 30%. Strengthened IAM processes and internal controls—cut account provisioning time by 35%.

Senior Business Analyst

Intact

Apr 2023 - Mar 2024

1 year

Calgary, AB, Canada

Built custom underwriting platform—cut quote delivery time by 30% and improved compliance alignment. Integrated 2FA, IAM and audit logs, decreasing access-related incidents by 35%. Deployed LMS in Workday; increased underwriter training efficiency by 50%.

Senior Business Analyst

Greenshield Insurance Brokers L.L.C.

Oct 2022 - May 2023

8 months

Calgary, AB, Canada

Redesigned CRM to centralize multi-policy claims; introduced custom workflows and policy screens. Automated client onboarding, translated platform to French, and standardized SharePoint updates. Supported Agile SCRUM delivery and UAT readiness.

Senior Business Analyst

National Bank of Canada

Jun 2021 - Dec 2021

7 months

Calgary, AB, Canada

Rebuilt AWS infrastructure—reduced latency by 25% and achieved PCI-compliant deployment. Automated AML workflows for remote payments, cutting review effort by ~30%. Supported DevOps and Agile processes across the SDLC.

Project Manager

Merit Computing

Jan 2021 - May 2021

5 months

Calgary, AB, Canada

Defined scope and design for crypto farm construction; integrated ventilation, electrical and HVAC systems. Negotiated vendor contracts and installed ASICs/GPUs (HiveOS). Delivered risk and cost assessments for project financing.

Senior Business Analyst - Project Manager

Emyode

Aug 2019 - Dec 2020

1 year 5 months

Montreal, QC, Canada

Managed Bell Canada’s infrastructure restructuring, migrating to Microsoft Azure, reducing the failure rate and interruptions by 35%. Modified Deicing Operation Manager SaaS for desktop and mobile platforms. Created a union CRM for Hydro Quebec Engineers with ERP integrations, improving data retrieval speed by 20%. Developed a new Learning Management System based on prior projects. Analyzed data structures and ETL processes across all projects.

Senior Technical Business and Functional Analyst

CGI

Jul 2018 - Jul 2019

1 year 1 month

Mexico City, CDMX, Mexico

Rebuilt Yellow Pages sales engine in D365—improved lead-to-sale conversion by 12%. Delivered MS certification platform for Quebec Justice—cut training scheduling time by 35%. Improved Agile cycle tracking—shortened testing phases by 20%.

Business and functional Analyst

Groupe Dynamite

Oct 2017 - Mar 2018

6 months

Mexico City, CDMX, Mexico

Overhauled e-commerce systems—improved stability and reduced cart abandonment by 10%. Migrated Peoplesoft to SAP HR suite and centralized employee data. Delivered ERP vendor selection analysis and risk assessments.

Technical Business Analyst

Jesta I.S.

Nov 2016 - Oct 2017

1 year

Mexico City, CDMX, Mexico

Updated Vision ERP and CRM systems for a new UI. Modified POS system for PCI compliance and third-party integration. Implemented changes in an Agile (SCRUM) environment. Conducted UAT and supported users during testing phases. Connected Vision ERP to proprietary and third-party POS systems.

ERP Business and FunctionalAnalyst

Trinite Solutions

Mar 2014 - Dec 2016

2 years 10 months

Mexico City, CDMX, Mexico

Implemented proprietary ERP system for NOVA Steel factories, increasing production efficiency by 20%. Created factory-specific screens for production and supply chain management. Analyzed and improved production processes using data structures and ETL. Supported Agile (SCRUM) development and UAT for ERP deployments. Repeated ERP implementation for Quali-T-Tube with process optimization, boosting throughput by 15%.

Business analyst / Game Designer and project manager

Fatum Ludus

Jun 2012 - Aug 2014

2 years 3 months

Mexico City, CDMX, Mexico

Project : Realizing a platform game on PC as well as side-products on Android and iOS Functions : • Analyzing et defining the needs of the specific audience via user comments and study of competitors products • Analyzing and defining processes, pipelines and workflows • Creating functionalities concepts • Creating schematics of applications functionalities via flowcharts and UML representations • Realizing mock-ups and prototypes of the applications • Recruiting and managing the team • Managing project priorities and deadlines • Establishing use cases of the projects • Writing user documentation of the applications • Participating to writing the technical documentation for the developers • Organizing and managing focus testing groups • Integrating Google Apps (for business) in the team processes • Integrating the Google and iOS markets • Integrating the commercials system AdMobile in mobile games • Integrating the sharing system for social networks (Facebook and Google+) for scores and trophies sharing • Studying the costs for the crowdfunding campaign • Creating mock-ups and textual content of the crowd funding campaign • Creating prototypes for franchise products • Creating the crowdfunding platform for the company website

Web Analyst

Abilis Solutions

Jun 2013 - Oct 2013

5 months

Mexico City, CDMX, Mexico

Project : Jail Management System (JMS) - Realizing tests for a prison and inmates management application and developing the integration test procedure for the system Functions : • Participating in establishing application functionalities • Commenting on features of the application and ease of use • Realizing manual test of web applications in ASP.NET • Writing found bugs in the data base • Creating checklists, use cases and test plans • Writing test procedures for the employees • Updating data in the Sharepoint system • Analyzing the project for establishing the integration testing procedure • Participating to the writing of integration testing procedures of the project features • Analyzing the project use cases for creating automated tests with Selenium simulating different user behaviors • Writing the procedures for creating automated tests

Web Analyst

Alogient

Jul 2011 - May 2013

1 year 11 months

Mexico City, CDMX, Mexico

Performing regular updates for the presentation, corporate or e-commerce website of over 20 clients, among which : TD Assurances Ivanhoé-Cambridge Tilley Mephisto Qualite Habitation Ordre des pharmaciens du Québec VolksWagen Canada

Gameplay and quality analyst

EA Mobile

Mar 2010 - Mar 2011

1 year 1 month

Mexico City, CDMX, Mexico

Battlefield Bad Company 2 Dead Space Mobile Mirror’s Edge Red Alert Mobile Sims 3 Mobile And about 30 other mobile projects

Business analyst / Game Designer

Studio Héxadecimal

Jan 2010 - Mar 2011

1 year 3 months

Mexico City, CDMX, Mexico

Project : Centauris – 3D Space combat game Functions : • Analyzing et defining the needs of the specific audience via user comments and study of competitors products • Analyzing and defining processes, pipelines and workflows • Creating functionalities concepts • Creating schematics of applications functionalities via flowcharts and UML representations • Realizing mock-ups and prototypes of the applications • Recruiting and managing the team • Managing project priorities and deadlines • Establishing use cases of the projects • Writing user documentation of the applications • Participating to writing the technical documentation for the developers


Education

SUPINFO

Master

2006 - 2011

5 years 1 month

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