Habiba SKALI
Senior Salesforce Consultant | CRM & Product Owner
Salary / Daily rate
69270 Rochetaillée-sur-Saône, France
Mobility: France, Switzerland
Freelance
Can come onsite
Skills
Languages
About me
Intro
Salesforce expert with 10+ years delivering CRM solutions across luxury, healthcare, and staffing sectors. Currently driving global Salesforce rollouts at Adecco Group as Product Owner, with proven success in Service/Sales Cloud implementations and multi-region deployments. I transform business needs into scalable CRM solutions that enhance user adoption and operational efficiency.
Work experience
Salesforce Business Analyst/Product Owner
The Adecco Group
Oct 2022 - Present
4 years 1 month
Lyon, France
o Responsible for the Global rollout’s Integrated Front Office solution: Existing functionalities Improvements and implementation of new requirements, Design business solutions to match final users’ needs alongside Salesforce capabilities, Conduct demos and training on implemented solution, Participation to solution’s road-map, Support the project team in BAT and early live support period, Country adoption improvement, Support roll out projects. o Product owner of the Ticketing portal o Solution Analyst on Astro Project (CRM Stream)
Salesforce Project Manager
Audemars Piguet
Dec 2021 - Aug 2022
9 months
Le Chenit, Switzerland
o Responsible for Service Cloud project rollout: Driving test workshops, technical coordination with solution architect, existing CRM and Talend; Managing the run o Sales Cloud Project: Requirement gathering workshops; Project management, Solution design in collaboration with architects, existing CRM and SFDC integrator
Mérieux NutriSciences
Jun 2019 - Dec 2021
2 years 7 months
Lyon, France
Salesforce Delivery Manager
Oct 2020 - Dec 2021
1 year 3 months
Lyon, France
Managing support for customers SFDC applications in Portugal, North America and Brazil : Managing L3 external team; Driving workshops, daily/weekly meetings and technical calls; Analysing new business requests with PO; Coordinating change implementation; Implementing Continuous improvement. Release Management: Release Process control for the Salesforce plateform; Release Process documentation; Driving annual Refresh plans; Secure Prod & Sandboxes alignment
Salesforce Technical Lead
Jun 2019 - Oct 2020
1 year 5 months
Lyon Area, France
•Technical coordinator for Customer Performance department (Acting as the main interface for Customer SFDC portal technical inquiries from different stakeholders providing all necessary technical information that help them to take decisions; Working closely with the Product Director making sure all business requirements are translated into a proper technical requirements to ensure a good estimate on cost, timeline, and scope; Working with executive and senior leaders to create and maintain an operating plan to achieve the strategic vision and operating platform ; participating in technology planning and strategy activities to ensure deployment objectives are being addressed) •Managing the alignment of CRM (sales cloud) with Customer portal (Experience cloud) projects: Working closely with CRM Technical Project Manager to ensure both projects progress
IT Consultant Salesforce- IT Front Office Functional Lead for The Adecco Group
The Adecco Group
Mar 2018 - Jul 2019
1 year 5 months
Lyon Area, France
-Ensure that the IT and business project managers are supported during FO solutions (Sales Force CRM Sales & Recruitement solutions) rollout phase. -Maintain functional knowledge on country / BU regional implementation -Participate to the solutions roadmap
CRM Project Manager (Salesforce)
ORAPI GROUP
Jan 2016 - Mar 2018
2 years 3 months
01150 Saint-Vulbas, France
Responsible for the CRM Project roll out on the newly acquired Business Units o Participate to functional workshops (Agile approach) with rollout team/Collect requirements/Challenge requirements proposing alternatives/Draw up the processes documentation o Manage the Data migration/ Perform the integration testings/ Coordinate the end user tests o Drive the project activities and enhance the existing features in response to the Business needs/Analyse the feasibility /Manage bugs and enhancements. o Responsible for the daily running flows (Webservice and Talend)/ Provide first and second level support
CRM Project Manager
TRENOIS DECAMPS
Oct 2013 - Jan 2015
1 year 4 months
Lille Area, France
Implement CRM solution for the Sales and Marketing (300 users, 38 branches in France): Communicate and make marketing campaigns in the aim of giving the group a sustainable competitive
Engineering Consultant for PSA
Altran
Sep 2008 - Oct 2010
2 years 2 months
Ile de france
Functional Project Manager at PSA for the industrial installations rollout on the european plants · Rollout the GSM/BTA control installations in 6 European production facilities. · Drive IT facilities to enable the control tools to communicate with the vehicules via controllers/wifi servers.
Education
SKEMA Business School
Mastère spécialisé(MS), Marketing Management par la qualité
2010 - 2012
3 years
IPST de l'Université Louis Pasteur de STRASBOURG
Master Ingénierie et Technologie spé. en Informatique Industrielle et Systèmes Automatisés, Informatique industrielle et Systèmes Automatisés
2005 - 2008
4 years
LYCEE MOHAMEDV
Classes préparatoires MPSI/MP, MPSI/MP
2001 - 2004
4 years
Licenses & certifications
ITIL Foundation Level
Issued: Dec 2025
Professional Scrum Product Owner™ I (PSPO I)
Issued: Oct 2023