Hajji Hamza

Context ERP Deployment Roadmap & Project Management (Dynamics 365 F&O) •Developed the ERP deployment roadmap in coordination with business and IT stakeholders. •Conducted as-is process analysis and identified improvement opportunities. •Designed to-be business processes aligned with Dynamics 365 F&O standards. •Oversaw ERP project progress: planning, resource management, budgeting, timelines, and risk mitigation. •Coordinated cross-functional and technical teams, both internal and external. •Facilitated business workshops and validated functional specifications. •Supervised UAT phases, led user training, prepared cutover plans, and supported go-live activities. •Led project steering committees and provided regular reporting to senior management.

Context Led three strategic transformation projects: •Logistics Transformation: Conducted a comprehensive study and defined the stock strategy. Redesigned key processes across warehouses, hubs, and delivery operations. Developed the implementation roadmap and established logistics KPIs. •Sales Force Digitalization: Deployed a mobile application for medical sales representatives to track field activities. Monitored commercial performance KPIs and enabled structured customer data collection. •Business Intelligence: Designed and implemented BI dashboards to monitor key operational KPIs across departments.

helped me get this job

helped me get this job

Context: Leading management of the Lead Time of Importation, and Stock Days. Main Tasks: • Management of lubricant additive importation within the framework of the sub-direction of supplies within the Operations Department. • Management of fuel additive importation. • Management of packaged base oil importations. • Handling export operations. • Optimization of transit operations in terms of costs and timelines, in accordance with established procedures, Tunisian legislation, and HSSE standards. • Ensuring compliance with payment deadlines for various suppliers, customs, and various partners (freight forwarder/insurance). • Handling all procedures related to customs services. • Negotiation with foreign suppliers. • Ensure effective use of S&OP, in terms of planning the supply plan for finished products. • Drive improvement initiatives, including forecasting, OTIF (On Time in Full) • Manage IBP Process (FORACAST, Planning...) • Effectively manage lubricant stocks in accordance with financial standards: Monthly Stock Days s

Context: Contributing to the Budget of Maintenance and Logistics elaboration. Main Tasks: • Logistics Chain Management (Planning, Delivery, implementing necessary logistical flows...) • Ensure a plan for corrective and preventive maintenance of equipment (vehicles, production, building) • Monitor, analyze, and assess the effectiveness of preventive and corrective interventions. • Organize, optimize, and supervise logistical activities. • Supervise and motivate a team of 30 individuals (6 executives and 24 operators) • Implementation and monitoring of dashboards for measuring qualitative and quantitative performance, at individual and collective levels. • Ensure compliance with QHSE requirements and their implementation. • Management of annual and rolling inventories • Budget management for Maintenance and Investments • Negotiate agreements with suppliers.

Context: Leading the Commercial & Sales KPI’s plan, execution, and monitoring. Main Tasks: • Enhance the branch portfolio. • Manage and coach a team of 10 individuals for brand development at this site. • Define, deploy, and monitor the commercial strategy in alignment with the general management. • Engage with clients and prospects to foster loyalty and increase market share, particularly for pick-up trucks and the range of commercialized passenger vehicles in the area. • Expand the network of dealers for the brand's spare parts. • Provide guidance and supervision to a sale team. • Organize commercial and competitive intelligence surveillance. • Develop and monitor the prospecting schedule. • Handle marketing and communication efforts. • Manage stock and financials for the store and workshop

Context: Leading the Commercial & Sales KPI’s plan, execution, and monitoring. Main Tasks: • Definition and monitoring of the commercial strategy in alignment with the general management Selection of products for importation and creation of a commercial action plan, including determining sales prices. • Expand the network of dealers. • Ensure collection of receivables • Develop a prospecting schedule. • Provide guidance and supervision to a sales team consisting of 3 zone managers and 6 sales representatives. • Formulate a marketing and communication strategy. • Manage and animate the sales force. • Report on and monitor objectives.

Context: Leading the Commercial & Sales KPI’s plan, execution, and monitoring. Main Tasks: • Implementation of logistic monitoring to control the orders to be placed. • Establishment of quality indicators and monitoring of process performance. • Development of a workstation control plan in collaboration with workshop managers. • Handling customer complaints and implementing a corrective and preventive action plan. • After-sales service processing. • Creation of a Dashboard for Daily Production Monitoring. • Preparation of the quality approach for ISO9001 certification (Traceability, Control Sheet, Product Circuit...)