Hamid KONE

- Identification of customers needs and challenges, and conversion into ICT solutions - Conception of solutions for enterprise business (Managed Services, Cloud, Security & IoT) - Following implementation of technical projects until final acceptance with the customers - Technical Advisor for customer on CxO Level, and help them to design their IT strategies - Ensuring the Bid Management to respond timely to RFP/RFQ in ICT domain - Work with Account Managers to build sales pipelines, and forecast the new opportunities - Develop new ICT solutions, with Senior Specialists and Presales teams on MTN Group side - Owner for training of customers and sales teams for new ICT products and solutions

- Planification of Sales strategies for specific solutions (5G, SD-WAN, Cloud) to meet objectives - Handling interactions with Business Offering teams for Go-To-Market of ICT products - Responsible for ICT Solutions selling strategies

- Responsible for Presales Engineering routine activities and opportunities - Managing a team of Junior Presales Engineers and responsible for their upskilling - Solution development, analysis of customer requirements, and conversion into solutions - Analyzing the local market of Ivory Coast on IP technologies trends, and participate in the development of IP solutions sales strategies - BoQ and Technical Offers validation, IP Projects Tracking and alignment with customers - Enhance relationship with CxO Level customer, and ensure the business continuity - Handling presentations and demo for new Huawei solutions as Keynote Speaker

- Managing a portfolio of MTN CAPEX Projects for IP/MPLS and FTTH Technologies - Responsible of a Project-Team (including BackOffice Engineers, Site Engineers, Quality/Audit Engineers and SubContractors) - Designing the project delivery strategy based on Business Model established - Designing Project Scope and Roadmap, and defining Project Implementation Plan - Ensuring Project Timeline , Cost respect and Quality respect - Handling interactions between Project and Supply Chain team for materials delivery - Managing materials and project’s resources according to PO received - Ensuring governance and alignment between Project’s stakeholders and customers - Owner of technical operations forecasting related to coming technologies on IP domain - MOP and HLD/LLD validation for daytime operation tasks and night shifting maintenance - Handling Skills and Performance growing of Project Team

- Handling IP/MPLS Networks of Orange CIV, MTN CIV and Moov Africa CIV - Owner for HLD/LLD and technical implementation for IP-RAN, IP-Core and FTTH projects (RollOut and Swap) - Owner for Routine Operations and Maintenance on the IP Networks - Support Transmission, Wireless, Core CS and PS teams on projects and daily maintenance - Handling Network Planification, Project background and Technical Roadmap Analysis - Handling Network Design (High-Level Design & Low-Level Design, IP Parameters Planning) - Technical Advisor for Sales Team and Customers - Commissioning and Data Configuration for IP and Access devices (ATN series, NE40E & NE8000 series, ME60 series, Smart AX 5600 & 5800 series, Nokia SAR series)

- Handling IP/MPLS Networks of Ivorian Institutions, Government and Ministries - Engineer for Ivorian Government’s Projects (eSecurity, eDefense and eEducation) - Providing Technical Documentations and Support for Customers - IP Networks and Datacenters Administrator - Technical documentations (HLD, BoQ) preparation and reviewing with Sales Engineers and Business Managers - IP NE commissioning for Huawei devices (AR2220, AR2240, S12700, CE12800, NE40E, ATN900, USG6000) and Cisco devices (Catalyst6500E, ASR9000, Nexus9000) - Training customers on basic Routing and Switching principles (Types of Networks, OSI and TCP/IP Models, IP Subnetting, VLAN, DHCP, Routing Protocols...)