Hamza Ayadi
Senior IT Manager | Project & Program Delivery
Salaire / Taux journalier
Paris, France
Mobilité : Rabat
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Senior IT Manager with 8+ years delivering insurance & reinsurance digital transformation projects. Proven expertise in program delivery, customer success management, and cross-functional team leadership across global organizations like Generali, SCOR, and Duck Creek Technologies. Specialized in optimizing project lifecycles, driving process improvements, and ensuring quality deliverables that enhance customer satisfaction and retention.
Expérience de travail
IT Manager, Réassurance & Gestion du Risque et RH
Generali
janv. 2025 - Présent
1 an 10 mois
Paris, France
Manager, Customer Success
Duck Creek Technologies
nov. 2020 - janv. 2025
4 ans 3 mois
Paris, France
• Overseeing version upgrade projects by guiding our clients towards the latest application versions. • Identifying opportunities for process and practice improvements to enhance customer retention and satisfaction. • Conducting regular follow-ups with clients to assess their satisfaction levels and identify upselling or cross-selling opportunities. • Ensuring project deliverables meet quality standards and specified requirements by implementing control processes (Demo with Devs, QA testing, BA testing...).
IT Project Manager
SCOR
mars 2019 - déc. 2020
1 an 10 mois
New York, État de New York, États-Unis
• Planning and execution the project while adhering to deadlines, budget, and specifications. • Coordinate multidisciplinary teams, including engineers, analysts, and internal/external stakeholders, ensuring smooth communication and alignment with project objectives. • Develop and manage the project budget by allocating resources efficiently to maximize team productivity. • Continuously monitor project progress based on milestones and key performance indicators. • Prepare progress reports for top management, highlighting achievements and challenges.
Berexia
févr. 2017 - mars 2019
2 ans 2 mois
Paris, France
IT Project Manager
mars 2018 - mars 2019
1 an 1 mois
Paris, France
IT Business Analyst
févr. 2017 - mars 2018
1 an 2 mois
Région de Paris, France
Business Analyst for BEREXIA Consulting working on the implementation of a Digital Platform "ALPHA Platform" for SCOR in order to centralize and check all the MGA insurance underwriting process : - Developing a clear understanding of all existing data requirements - Running specific analysis projects - Supporting initiatives to improve reporting quality - Assisting with integration and acceptance testing - Acting as a “translator” between the business and IT
Formation
Centrale Lille
Certification, Gestion de projets
Ecole Nationale de Commerce et de Gestion de Tanger
Master, Gestion Financière et Comptable
Activités et associations : Coordinateur du club de sport de l’ENCGT et capitaine de l’équipe de basket-ball, Participation et organisation de plusieurs évènements sportifs (ISCAE 2014, Al Akhawayn 2015...).
Lycée Technique Moulay Youssef Tanger-Maroc
Baccalauréat, Science Economique et Gestion /option science de gestion comptable
Résultat : Mention Bien
Licences et certifications
Professional Scrum Product Owner I (PSPO I)
Délivré le : avr. 2021
Professional Scrum Master I (PSM I)
Délivré le : avr. 2021