Hamza Rafiq
Lead Software Quality Assurance Engineer
Salary / Daily rate
Lahore, Punjab, Pakistan
Freelance, open to permanent contract
Skills
About me
Intro
Bugs don't survive long around me — I've spent 4+ years making sure of that. I'm a senior QA automation engineer who helps product teams ship reliable software faster, with fewer defects reaching production. I've tested web portals and mobile apps (iOS & Android) for global clients across fintech, e-commerce, and enterprise platforms — building automation frameworks that actually get maintained, not abandoned. What I work with: Playwright · Appium · Katalon Studio · Postman · Python (Pytest) · TypeScript · JIRA · Trello What I do with them: → End-to-end test automation for Web, iOS & Android → API testing and contract validation → Regression, functional, system & non-functional testing → Test framework design, test plans, and suite maintenance → Agile sprint collaboration with dev, product & design teams One recent highlight: built a full Telegram chatbot automation suite using Katalon Studio — with zero prior chatbot testing experience, delivered from scratch. I've worked at Jazi | جازي, Activekey Solutions, and Devigital Systems — each role adding more complexity, more ownership, and more automation depth. Currently open to senior QA / automation engineer roles in Saudi Arabia, UAE, Qatar, or remotely. 📩 Message me directly — I respond within 24 hours.
Work experience
Lead Software Quality Assurance Engineer
jazi | جازي
Sep 2025 - Present
1 year 2 months
Riyadh Saudi Arabia
· Led end-to-end QA operations for a large-scale e-commerce platform — covering mobile apps (iOS & Android), web applications, and order management portals — within a cross-functional team of 35+ engineers. · Designed and built the entire QA documentation infrastructure from scratch: test plans, test cases, bug reports, user stories, and test suites — establishing structured QA processes where none previously existed. · Built and maintained a Selenium-based automation framework using Katalon Studio and Playwright, enabling repeatable regression testing across web and mobile surfaces. · Integrated Postman API collections to validate mobile and web application endpoints, catching integration-layer defects before they reached production. · Directed and mentored the QA team, coordinating directly with development squads to triage and resolve critical and minor bugs at sprint cadence – reducing defect leakage into production. · Managed database-level testing to ensure data integrity across order management workflows and backend systems.
Senior Software Quality Assurance Engineer
Elusa Health
Sep 2024 - Jul 2025
11 months
Lahore, Punjab, Pakistan
· Delivered end-to-end manual QA for 10+ healthcare and pharmaceutical web portals, including patient services platforms and insurance policy systems, with multiple portals now live in production. · Executed comprehensive functional, regression, and system testing across complex healthcare platforms for global clients — including Elusa Health's patient CRM, Bioventus, Averitas Pharma, and STIM Router. · Trained and mentored 15+ QA professionals in manual testing methodologies, SDLC processes, bug lifecycle management, and structured documentation — building QA capability across the Pakistan IT market. · Produced and maintained complete test documentation — test cases, test plans, bug reports, and test suites — ensuring audit-ready quality records across all client deliverables. · Collaborated within a 25-member team in Agile sprints, managing defect tracking via JIRA and coordinating with developers to achieve on-time, high-quality portal launches. Live production portals delivered: stimrouter.com portal.bioventusglobal.com averitaspharma.com avanos.com
Devigital Systems
Sep 2021 - Oct 2024
3 years 2 months
Lahore, Punjab, Pakistan
Software Quality Assurance Engineer
Sep 2021 - Oct 2024
3 years 2 months
Lahore, Punjab, Pakistan
· Maintained a 95% critical bug-free delivery rate across mobile and web applications, ensuring production-ready releases for clients across iOS, Android, and web platforms. · Designed and executed test automation using Katalon Studio, Playwright, Cypress, and Selenium — covering functional, regression, performance, and cross-browser testing scenarios. · Performed load and performance testing using LoadRunner and JMeter to validate application stability under high-traffic conditions before go-live. · Tested mobile applications across iOS and Android platforms, including search engine apps, covering functional, UI, compatibility, and non-functional test types. · Conducted API testing with Postman across RESTful services, validating request/response integrity, authentication flows, and error handling. · Managed bug tracking and project workflows using JIRA, Trello, Asana, and Google Docs — maintaining clear defect lifecycle visibility for a team of 20 across multiple concurrent projects. · Collaborated in Agile sprints, participating in sprint planning, daily standups, and retrospectives — contributing QA estimates and sign-off decisions for each release.
Software Quality Assurance Engineer
Sep 2021 - Jul 2024
2 years 11 months
Maintained a 95% critical bug-free delivery rate across mobile and web applications, ensuring production ready releases for clients across iOS, Android, and web platforms. Designed and executed test automation using Katalon Studio, Playwright, Cypress, and Selenium — covering functional, regression, performance, and cross-browser testing scenarios across 3 years of projects. Performed load and performance testing using LoadRunner and JMeter to validate application stability under high-traffic conditions before go-live. Tested mobile applications across iOS and Android platforms including search engine apps, covering functional, UI, compatibility, and non-functional test scenarios. Conducted API testing with Postman across RESTful services, validating request/response integrity, authentication flows, and error handling. Managed bug tracking and project workflows using JIRA, Trello, Asana, and Google Docs — maintaining clear defect lifecycle visibility for a team of 20 across multiple concurrent projects. Participated actively in Agile ceremonies including sprint planning, daily standups, and retrospectives — contributing QA estimates and release sign-off decisions.
Software Quality Assurance Intern
Qualitx
Jun 2021 - Oct 2021
5 months
Education
Superior University, Pakistan
BS Computer Science, Artificial Intelligence
2017 - 2021
4 years 1 month
Leadership Collage Network, Shad Bag, LHR
Intermediate, FSC(Pre-Engineering)
2013 - 2015
2 years 1 month
Superior University
Bachelor of Science, Computational Science