Hanaa MAZZOLI

AI Product Lead | Product Builder | B2E Renault Group Dec 2025 - Present Transformation | Agile / SAFe -------------------------------------------------------------------- - Lead product strategy and delivery for MyAR, Renault Group AI hub, and AI-native workplace products. - Frame and prioritize Generative AI use cases, including assistants, enterprise applications and AI-powered employee journeys. - Coordinate Product, Engineering, Architecture, Security, Legal, UX/UI and business stakeholders from discovery to deployment. - Drive roadmap execution, governance, risk management, adoption and user feedback loops for enterprise-scale AI products. - Contribute to Responsible AI, GDPR and AI Act compliance, with a focus on usability, answer quality and performance. - Accelerate experimentation and delivery through Vibe Design and Vibe Coding practices. -------------------------------------------------------------------- Head of Product | AI & Data | B2B TEHTRIS | Cybersecurity May 2025 - Nov 2025 (7 months) - Led and directly managed two teams dedicated to Data and Artificial Intelligence. - Defined the AI and Data product vision, outcome-driven roadmap and OKRs in alignment with executive and client priorities. - Led the development, training, evaluation and continuous improvement of proprietary AI models for cybersecurity use cases. - Partnered with Data Scientists and Engineering teams to industrialize AI capabilities and embed them into products. - Built a modern product stack combining analytics, feedback and in-product research; coached Product Owners and aligned C-level, sales, engineering and support.

- Defined and executed the AI product strategy and roadmap for a global cloud contact-center platform. - Delivered Generative AI capabilities and proprietary in-house AI models from discovery and training through evaluation and production. - Partnered with Data Science and Engineering to improve model quality, time-to-market and measurable product outcomes. - Launched AI-driven add-ons supporting new revenue, retention and customer value. - Applied product analytics, experimentation and customer research to prioritize high-impact conversational intelligence use cases.

- Led the development and deployment of conversational AI products over four years, including chatbots, callbots and voicebots. - Worked with Prisme.AI and enterprise conversational platforms using NLP, NLU, intent detection and conversational design. - Product-led an intent clustering solution to accelerate analysis, structure conversational scopes and improve model performance. - Drove the transition from legacy IVR systems to intelligent callbots and scalable conversational experiences. - Coordinated Product, Data Science, Engineering and business teams from use-case framing to production and scale. - Delivered AI projects for Orange internal teams and major enterprise clients, including Chronopost (Leonard assistant), Pajemploi and Hewlett Packard voicebots.

- Led complex digital and product initiatives across fintech, e-commerce, mobile, payments, AI and customer-service platforms. - Managed roadmaps, delivery, risks, dependencies, stakeholders and Agile rituals in large-enterprise environments. - Clients included Hewlett Packard, Cdiscount, Crédit Agricole, Edenred, Lyra Network and Caisse des Dépôts.