Hanifah TSITOHAINA

Cloud Specialist for TAG Heuer (LVMH) - Integrate the team projects into the production Azure environment and ensure that the solutions implemented on the Cloud platform were integrated seamlessly - Create detailed documentation including architecture diagrams, network topologies, system specifications and other deliverables - Monitoring network traffic, analyze network logs, and identify issues to track and improve network performance - Monitored, diagnosed and resolved problems related to the Cloud platform. - Defined, designed and implemented solutions on the Cloud platform that optimized performance and costs (Azure Pricing Calculator). - Implemented an automated monitoring system for on-premise resources with Azure Monitor and Azure Dashboard - Development support to the developers for Azure web app(Oauth2, Nginx) - Lead and manage differents types of migration - Update the code on Azure Devops for vms deployment - Team training for knowledge transfer

Expertise on CAI application (computer-assisted instruction) - Run part: Level 3 Support / Incident Management - Project part: Automating of installation, uninstallation and management of applications

Maintaining the operational status of our client's information system - Prepare the updates of the applications - Integrate the differents components of an application - Deploy applications in the information system - Ensure usability of the information system after the integration of applications - Manage Incidents - Ecologie Referrer

- Receive customer calls via hotline for software / hardware support (servers, printers and TPE) - Present and remote IT maintenance (remote maintenance) - Computer/software/device Troubleshooting - Remote Installation - Collaborator training course - Care workers training course

- Organisation de la cellule Helpdesk - Mise en place d'un Intranet : Création du site web, création des chartes graphiques, etc...

Fille au pair à Oxford et à Londres