Hanitriniaina abeline RAZAFIMANAOSOA

 Participates in the animation of the Operational Risk:  Ensures the operation, forcing, monitoring and control of the agency’s operations within the framework of its authorization  Manages the main cash register and the ATM as well as money transfers (foreign currency or local currency, western union, MVOLA…)  Management of commercial relation; guaranteeing a quality telephone and physical reception, making appointments, animation and campaigns.  Cash management: cheque remittances, bills of exchange, transfers and tradenel.  Keeps the means of payment: chequebooks and cards  Coordinates the activities of the customer operation managers.  Transmits to the staff the directives and instructions received from the hierarchy Manages the numbered forms.  Ensures the training and animation of the agents  Manages the BCM supplies and clearance as well as the FAV

 Cash operation and management: receive and pay cash (local and foreign currency) from customers.  Ensures Western Union payment and transaction management  Ensures the payment and reception of MVOLA funds cs well as the management of transactions  Ensures the management of ATM cash  Participates in the FAV at the Central Bank of Madagascar  Receive and process transfer orders as well as SYSTEL cleaning.