Harsh Prakash

- Drove SAP SuccessFactors migration across 7 regions by standardising 25+ KPIs and embedding governance rules, boosting data accuracy by 60% and enabling global headcount planning. - Built a compensation data lake and Power BI dashboards across 20+ countries, cutting manual reporting by 80% and enabling €200M+ compensation planning for 5K+ staff with pay and gender equity insights. - Standardised reporting workflows by leading governance workshops and documenting data dictionaries across 7 regions, enabling consistent HR data for joint HR-Finance budget planning. - Designed an AI-powered SOP assistant consolidating HR process guides into a chatbot, automating query resolution and ticketing across 7 regions, reducing support workload by 60% and improving operational efficiency.

- Consolidated Salesforce, Broker, and Bank datasets into automated Power BI dashboards, enabling C-level steerco decisions that drove 10% portfolio growth across €900M+ broker accounts such as Marsh and Aon. - Analysed Salesforce funnel data to uncover cross-sell and upsell triggers, enhancing sales pipeline visibility and driving a 15% increase in broker-led revenue. - Synthesised and interpreted regional user feedback via MicroStrategy, leading cross-market workshops to prioritize feature updates for the Digital Sales Tool, localizing functionality across 7 regions and increasing adoption by 30%. - Streamlined 20+ commercial KPIs through data gap analysis and governance alignment, automating regional reporting and improving accuracy for leadership performance reviews.

- Implemented predictive models with SQL cohort analysis to forecast churn and CLTV trends across 25M+ user records, informing €10M+ renewal and pricing strategies for key accounts including Orange, RTL, and FNAC. - Built a self-service KPI reporting tool with BigQuery SQL and Apps Script for 23 B2B partners, cutting reporting by 75% and enabling instant insights for commercial teams serving millions of users. - Engineered Tableau dashboards and data pipelines with data engineers by translating Scala logic into BigQuery SQL, improving KPI accuracy by 50% and ensuring consistent B2B insights across Europe. - Defined KPI standards and dashboard specifications with account managers across 23 B2B partners, aligning reporting with OKRs and ensuring consistent performance tracking for contracts.

• Executed operational activities, enabling the seamless launch of new material listings and supporting post-transaction processes for improved order management and customer satisfaction • Implemented robust counterparty risk management system in collaboration with 3rd party assurance companies, resulting in a 10% monthly revenue increase • Led data migration for a new catalog management system using SQL, python, and excel, increasing database accuracy and product offerings • Streamlined KPI reporting by making tableau dashboards and implemented operations-based product development increasing operational efficiency by 25%

Client: Fortune 500 Bank (Nordea) in the Nordics - Benchmarked 30+ SaaS platforms and Nordea Bank’s online app using SQL and Excel to define KPIs and analyse user behaviour, driving 32% user growth and a 0.6-point app rating uplift. - Launched Power BI dashboards to monitor feature usage and satisfaction across 100K+ users, enabling data-driven backlog prioritisation and improving customer satisfaction by 66% through targeted UX enhancements. - Gathered business requirements and translated insights into functional specifications and product proposals, aligning developers and product managers to deliver 3+ new features that resolved NPS decline. - Facilitated smooth cross-functional communication and delivery of client-focused deliverables to meet quality standards - Trained and applied Big Data technologies, coding languages and data visualisation tools such as Snowflake, PySpark, Hive, Data warehousing, ETL, C++, Python and Scala, Power BI during a exhaustive 3-month training followed by a practical project and evaluation.

•Introduced a creative marketing plan (campus ambassador programs), driving 45% growth in company outreach. • Conducted exhaustive market research and competitor analysis to optimize the strategy; closed B2B deals generating more than 2,500 leads and 45,500 Euros. • Formulated the Go-to-Market Strategy to identify the ideal product-market fit for 3 new upcoming products. • Streamlined performance metric reporting across departments, improvingoperational efficiency • Led and trained a team of 5 in sales and lead generation; achieved highest sales of 17,600 Euros in the vertical

•Developed marketing strategy leading to 150% growth in product & organization’s outreach in the city. •Managed a team of 35 and collaborated with 4 cross-functional teams, resulting in 25,000 Euro additional revenue within a year

Industrial training on PLC Systems and Drives.

•Executed strategic social media marketing, website development and data-driven analysis of user behaviour using Google Analytics and Facebook Insights, boosting the organization’s outreach by 60%. •Created corporate partnerships with local companies, raising 10,000 Euros and organised two events, attracting over 200 people. •Conceptualized and implemented the development of an online store for the sale of merchandise, raising additional monthly revenue of 2000 Euros.

Formulated a literature review on the Communication Style of Managers to find the relation between communication style and the performance of an employee at a workplace. Analysed various case studies and research papers to understand while conducting a thorough survey amongst the employees of Manufacturing and IT industry with a detailed questionnaire and analysed the results.