Hatem Ben maad

Senior Salesforce Marketing Cloud Consultant | CRM

4 recommandations

Salaire / Taux journalier

4 personnes recommandent

94200 Ivry-sur-Seine, France

Freelance

Peut venir sur site

Expertises

Salesforce Marketing CloudCRMSalesforceProject OwnerHTMLPower BIQualtricsCSSProduct ManagementRequêtes SQLPostmanCMSConseil ITGestion de projet - PMOConfluenceJiraMailChimpWeb AnalyticsOutboundLead NurturingEmailing

Langues

Anglais

Recommandé par

Thomas Listerman

Biogen

Director, Global Digital Capabilities

A recommandé le 22 septembre 2025

Jean-Christophe Lhotellier

OPTEAM Services

Président cofondateur

A recommandé le 22 septembre 2025

Arthur ALLARD

Biogen

Customer Solutions Lead - Digital Content

A recommandé le 22 septembre 2025

Et une autre personne

À propos

Introduction

Salesforce Marketing Cloud specialist with 15+ years in marketing automation across 50+ countries. Led enterprise migrations, built 300+ automated journeys, and managed teams delivering global campaigns for Fortune 500 companies. Expert in SFMC integrations and scalable cross-market automation strategies.

Liens

Expérience de travail

Salesforce Marketing Cloud Consultant

BiogenFreelance

janv. 2023 - Présent

3 ans 10 mois

92800 Puteaux, France

Driving global marketing automation initiatives to support Biogen’s international markets: - Built end-to-end automated journeys and scalable templates for cross-market campaigns. - Led Veeva CRM <> SFMC integration to streamline data flows and improve efficiency. - Conducted global audits to optimize processes, compliance, and performances.

Squad Lead Marketing IT

GeneraliFreelance

janv. 2022 - janv. 2023

1 an 1 mois

Saint-Denis, France

Led a team delivering Salesforce Marketing Cloud projects and support. Rolled out Distributed Marketing to 700+ agents. Integrated Sales Cloud <> SFMC and new channels (SMS, Push, Message Voice). Structured RUN processes and delivered training.

SFMC Consultant / Product Manager

WebMD

janv. 2021 - déc. 2021

1 an

92800 Puteaux, France

Managed the migration and integration of multiple subsidiaries into SFMC. Unified 6 affiliates under one global platform. Designed marketing automation strategies to improve engagement. Configured 15+ Business Units, delivering advanced trainings for local and global teams.

Email & Marketing Automation Expert (freelance)

Aptus HealthFreelance

mai 2014 - déc. 2020

6 ans 8 mois

92800 Puteaux, France

Oversaw a global SFMC platform across 50+ countries. Migrated 50+ countries to SFMC. Implemented 300+ automations and journeys. Delivered international training and best practices.

Product Owner CRM

ODYSSEY Messaging

juin 2013 - mai 2014

1 an

Paris, France

Led the Digital OPS team and supported 100+ clients using Odyssey’s proprietary marketing automation tool (Email, SMS, Push, Fax). Managed daily operations with 2M+ emails sent per day. Oversaw product releases, QA, and international deployments in 5 markets. Provided client support: campaign setup, segmentation, landing pages. Defined product roadmap and prioritized new feature development.

Senior Project Manager - Marketing Automation

Bluestella

juil. 2011 - juil. 2013

2 ans 1 mois

Paris, France

Configured and optimized marketing automation environments for clients using Bluestella’s proprietary ESP. Technical setup: IPs, domains, data models. Managed acquisition and retention campaigns to grow engagement. Designed DB monetization strategies and improved ROI.

Email Marketing Project Manager

Spir Communication

janv. 2008 - juil. 2011

3 ans 7 mois

92300 Levallois-Perret, France

Managed email marketing for leading websites: Logic-Immo, Lux-residence, Topannonces. B2B and B2C acquisition and retention campaigns. Triggered email setup and segmentation. Reporting and performance optimization.

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