Haytham SAWALHY

Executive leader with full P&L ownership, responsible for large-scale digital transformation programs across Asia-Pacific for MNCs and public-sector clients. Responsibilities: - Own the regional P&L. - Spearhead the operations (governance, portfolio, capabilities, P&L, Delivery, certifications). - Shape and execute the GTM strategy aligned with the region's sales strategy. - Accountable for the design, delivery and support of secured-by-design digital applications and cloud services. - Hire and Grow the talent pool to deliver high standards services. - Engage in consultative selling and co-creation journey. - Establish partnerships and alliances ecosystem. Key Achievements: - Achieved 50+% CAGR (2015-2019) and exceeded YoY sales orders targets. - Delivered in July 2019 a new digital offering named “smart connected construction site” to deliver efficiencies in the construction industry. - Won in Q2 2019 a new logo in Singapore public transportation to deliver Machine Data Analytics for conditional monitoring of critical systems powered by Splunk technology. - Won in 2017 a multi-million deal with a major energy company in Singapore to deliver the application modernisation project (RedHat, testing automation, CI/CD and DevOps). - Won in 2017 the “deal of the year” in Apac with the leading phone manufacturer to deliver their global omnichannel contact centre cloud. - Won in 2016 a major project with Singapore Transportation Authority (LTA) to deliver the contactless smart payment pilot in public transportation. - Won in 2015 the cloud fleet management project to support the VVIP during the 2015 South East Asia Olympics games. - Won in 2014 a major project with Energy Market Company to deliver the new trading scheme system.

Built and led Orange Business Services’ APAC business development organization to accelerate growth beyond the core portfolio, launching new cloud, CX, and omnichannel offerings and establishing the region as a strategic growth engine. Responsibilities: - Head the customer experience (CX) and Omni-channel portfolio of solutions and services. - Structure and execute the APAC cloud GTM strategy. - Hire & lead a team of 5 direct sales business development managers across the region. - Establish regional strategic partnerships with key vendors like Genesys, Nice and Cisco. - Execute regional sales enablement programs. - Engage in consultative selling with the customers. - Collaborate with marketing teams to execute campaigns and participate in industry events. - Participate in industry analysts’ briefings and press conference. Achievements: - Delivered double digits revenue growth: 40% in 2012 and 10% in 2013. - Nominated in 2013 to Orange group’s talent pool program (included executive training program). - Won in 2011 the first largest global hosted omnichannel contact centre services deal for a large global PC manufacturer. - Won the first cloud contact centre in Asia shortly after product launch; successfully secured many logos for the cloud contact centre to become the leading region in selling cloud offering. - Won in 2012 a large contact centre services deal for a major e-commerce company in China. - Awarded in 2012 the Best Contact Centre Provider in China by CENA (China Enterprise Networking & Communications Award).

In December 2008, I was offered the exciting opportunity to relocate to Singapore to lead the newly created regional role. I felt privileged to be the pioneer in laying the ground foundations for the new business in APAC beyond the traditional portfolio. Responsibilities: - Contribute to the international business development department with the focus on selling the CRM and CX portfolio of solutions and services. - Collaborate with the sales team during the customer pitch and bid process. - Execute the sales enablement programs. - Collaborate with the marketing teams in campaigns execution. Achievements: - Won the first Apac multi-million contact centre deal for a large phone manufacturer. - Appointed to lead the newly created regional role in the Asia Pacific region.

The Sopra Steria Group offers the most comprehensive IT services to large businesses and organisations. Responsibilities: - Head of the CRM business unit. - Manage the projects P&L. - Accountable for design, implementation & support services of turn-key contracts. - Collaborate with the sales teams during the presales phase. - Deliver the fixed price projects on schedule and within budget. Achievements: - Exceeded the revenue and profitability KPI - Exceeded the CSAT KPI

The Sopra Steria Group offers the most comprehensive IT services to large businesses and organisations.

The Sopra Steria Group offers large businesses and organisations one of the most comprehensive portfolios of IT services on the market. As a software engineer, I was privileged to be involved in fixed-price projects with high complexity which allowed me to grow my experience in integration services.