hedil ben hassine

Data analysis, visualization, and statistical modeling for international clients via Upwork and other platforms. Key projects and responsibilities: • Developed Power BI dashboards to track key performance indicators. • Performed data cleaning, transformation, and exploratory analysis using Python (Pandas) and SQL. • Built predictive models for classification, regression, and clustering tasks. • Collaborated with clients to translate business needs into actionable data deliverables. Achievements: Completed 15+ projects with 100% client satisfaction, clear communication, and fast delivery.

Technical support for HPE solutions (servers, storage, software, and cloud environments). Diagnosis and resolution of complex hardware and software incidents, in direct contact with professional clients. Log analysis, escalation management, and coordination with R&D teams to identify root causes. Preparation of incident reports and technical documentation to ensure accurate tracking and continuous service improvement. Gained experience: advanced troubleshooting, client communication in an international context, priority management, and efficient resolution of technical issues.

Development of a predictive model for bank loan defaults using customer data. Project steps: Data cleaning and preprocessing, feature engineering, model training (logistic regression, random forest), and evaluation (AUC, precision, recall). Created a Power BI dashboard to monitor model scores and performance. Tools: Python, scikit-learn, Pandas, Power BI, SQL.

Designed an intelligent service robot integrating computer vision and natural language processing (NLP). Developed object detection and recognition models. Implemented speech-to-text functionality and interactive voice commands. Tools: Python, OpenCV, TensorFlow, NLP, Arduino.

Created and automated performance reports for the Business Intelligence department. Extracted and transformed data using SQL to populate dashboards. Developed dynamic Power BI visualizations and recommended key performance indicators. Tools: SQL, Power BI, Excel, Reporting.