Hélène TRUONG

Blast Club is the private investment club founded by Anthony Bourbon and Samuel Guez. Our ambition is to perform over 50 capital raisings per year in the French most exclusive startups on pre-Seed and Seed rounds.

Department size: 250-400 members (France, World) Programs: Infrastructure environment migration, Security & Certifications, Release management - Project Leadership: Taking the helm on cross-functional projects, ensuring cohesion among teams from various departments, and driving towards collective goals with a focus on efficiency and effectiveness. - Communication and Collaboration: Acting as a bridge between departments, facilitating open communication channels, encouraging knowledge-sharing and synergy to maximize project outcomes. - Strategic Alignment: Work closely with stakeholders from different organizational units and ensure that our initiatives were strategically aligned with the overarching vision and objectives of the company. - Change Management and Conflict Resolution: Navigate through organizational transitions, manage change processes and resolve conflicts, maintaining team morale and cohesion.

Professional Coach • Partner with clients with trust and confident environment in a thought-provoking and creative process that inspires them to maximize their personal and professional potential • Honor the client as the actor and expert in his/her life and hold the client responsible and accountable • Help, encourage client self-discovery to find inner strengths and resources and to unlock their true potential • Discover, clarify, and align with what the client wants to achieve, • Elicit and commit client-generated realistic solutions and strategies based on their resources and with clear planning, • Provide specific coaching tools (leadership, communication, self-confidence, self-esteem, etc.)

EMEA IT Tribe Lead – R&D Director / Worldline Global-Ingenico, Paris: This role is a smart mix of Program Management, Team management and Change Management. Team size: 35-40 members Solutions/Products: AXIS / C3 & POS terminals Customers: Retail: Adeo, Amadeus, Conexflow, Franprix, Ikea, Inditex, Torfs Acceptance / Issuers banks: AMEX, Global Blue, Fintrax, Credit Agricole AXIS: Retail Payment hub application for high-volume and high-availability payment transactions providing reporting and customized services to Customer C3: Applications on the POS terminal that interfaces with AXIS servers. • Manage teams of R&D Dev/QA, E2E Integration, R&D Program Managers and DEVOPS, capitalize and share knowledge among teams and mentor on best practices in Agile Scrum organization. • Manage, follow-up R&D roadmap, program plans, resource capacity plans to ensure successful deliveries on complex cross-functional and cross-teams of programs going through phases R&D, Integration to Production. • Identify cross-team and cross-projects key dependencies, anticipate, and mitigate risks and issues with stakeholders to take best decisions and solve them together. • Ensure synchronization and collaboration between R&D, products, project, integration, technical production teams. • Improve and put in place new processes smoothly to ease and support work within teams, and between transversal business units to ease work, ensure better quality and better maintenance. • Share the vision and objectives to teams and build short, middle, long-term strategy for programs improvement plan. • Provide monthly reporting with status, progress, KPI trends, risks, issues, strategy, and action plans.

Customer Delivery Leader – R&D Program Manager/ Ingenico, Paris: This role is a smart mix of Program Management and Team management (R&D and integration) Team size: 20-25 members Solutions / Products: AXIS, C3 & POS terminals Customers: Retail: Adeo, Amadeus, Auchan, Franprix, Inditex, Torfs Acceptance / Issuers banks: AMEX, Global Blue, Fintrax, Credit Agricole • Manage teams of R&D Dev/QA, E2E Integration, capitalize and share knowledge among teams and mentor on best practices in Agile Scrum organization. • Manage, follow-up R&D roadmap, program plan to ensure successful deliveries on complex cross-functional and cross-teams of programs going through phases R&D, Integration to Production. • Identify teams & projects key dependencies and anticipate, mitigate risks and issues with stakeholders to take best decisions and solve them together. • Communicate and ensure synchronization between R&D, products, project delivery, integration, production teams for project releases. • Provide monthly reporting with status, progress, KPI trends, risks, issues, strategy, and action plans. -> Published on LinkedIn Ingenico group page as a model employee: https://www.linkedin.com/posts/ingenico_people-at-ingenico-activity-6712375412955123712-43EP/

Program Manager / Idemia-Oberthur Technologies, La Défense Customers: Countries ministries such as Mali, Burkina Faso, and Andorra. Solutions/Products: IDMS / Passports, VISAs Protocols: GPM 1.1.2, ICAO Budget: around 5M€ IDMS (Identity Management System) : enrolls biometrics data of citizens in centralized database to provide personalized high-secured identity papers, used to authenticate and authorize access to country on border controls. • Responsible for the execution of the contract and accountable for the contribution to P&L. • Manage the customer relationship together with the sale manager and ensures customer satisfaction. • Ensure synchronization between R&D, Integration, Supply Chain and Operations, Supply Chain for deliveries. • Manage and follow-up the Identity documents production from shipment, raw materials order, document assembly to customer shipment delivery. • Ensure Identity documents respect quality and security features requirements within Production factories. • Deploy Identity solutions in-house that respects customer security requirements. • Follow-up operations phase and system availability post-go live.

Consultant Software Engineer / BNP Paribas Cardif, Nanterre Solutions: Wynsure Integration project of Wynsure insurance package for the management of contracts and Welfare Borrower, desktop publishing and the introduction of new products: • Analysis of impacts on flows and writing user guides for the client • Implementation and configuration of customized features • Training and mentoring of new entrants to the project • Internal Validation

Software Engineer / Wyde, Paris Solutions: wERP Project implementation of the management module in the package holidays Werp. Implement of the entire leave process from requestor to validator.

Professeur privée de Mathématiques et Physique pour les élèves de collège et lycée