Hichem Ben Mosbah

Analyze and define the needs and specifications of the client in order to make the necessary configuration on P+ (Menus, card types, predefined limits, daily and monthly reports, etc.) - Define and document the needs of the card team and the steps to follow for exempt prepaid customers: add a new type of card (EPC) on P+, recharge procedure and report format of collected transactions. - Design of monthly reports for distribution stations and training of managers - Document the user manual of the POS terminals and training of the various users - Define the specifications and procedures for changing card parameters remotely - Analyze the customer's needs on the web portal and define the required functionalities for customers and retailers. - Design and documentation and testing of the "request new cards and tags online via the web portal" functionality for the customer, the account manager and the operations center.

- Participate in Scrum meetings: daily meetings, sprints planning, retrospective meetings - Analysis of customer needs specifications - Participate in the test planning - Writing and designing test cases on Test Quality - Automation of test cases with Selenium Webdriver - Execution of tests with Cucumber BDD, junit - Generation and analysis of bug reports

Management of the web site www.khayamtravel.com - Preparation of the specifications - Web site plan conception - Realization in cooperation with the technical team - Preparation of data base

- Prospecting clients - Preparation and writing the specifications of the customer’s need - Sales and follow up of products - Product delivery and clients training