Hichem Meharzi

– Worked in the IT Purchasing department, securing cybersecurity and finance projects and change management to deploy good purchasing practices. – Procurement in project mode for IT Service Center and purchasing (Software, P2I, hardware) for Cybersecurity (70%), Maritime (20%), Finance (5%) and Innovation and Artificial Intelligence (5%). – Defined and managed the cybersecurity purchasing strategy in conjunction with the Director of Indirect Procurement. – Democratized the role of the purchasing department with operational staff. – Conducted complex negotiations of large contracts to obtain the best quality/cost ratios. – Monitored IT service providers to improve the IT purchasing process. – Managed structuring calls for tenders for the company common to several subsidiaries of the group. – Led Buyer on the Cybersecurity part (€50 million), including: Purchasing PII in Service Desk Mode, Purchases in package mode (All IT profiles), Purchase of cybersecurity software (Zscaler, Sailpoint, Ping, Proofpoint, Cyberark, Cloudflare, Aquasec, Palo Alto, Ethique Hacking Google, Microsoft, Akamai, ...). – Procurement in direct mode (finance, maritime). – RFI/RFP Sending, Development of referencing panels, Development and animation of purchasing workshops. – Achieved 17% of cost reduction. – Buyer on the Finance side (€10 millions), including: Purchasing PII in Service Desk Mode, Purchases in package mode (All IT profiles), Purchase of finance solutions (FIS, ABBYY, Generix, Datasset, TISAX, etc.). – Buyer on the Maritime and Air part (€20 millions), including: Purchasing PII in Service Desk Mode, Purchases in package mode (All IT profiles), Procurement of Maritime solutions related to cybersecurity (Remote Access Solutions, Trellix), Procurement of Maritime and Air Regulatory Solutions (Mts-Isac, Aisac, Part-IS). – Buyer on the Innovation & AI part (€5 millions), including: Purchasing PII in Service Desk Mode, Purchases in package mode (All IT profiles), Purchasing Innovation & IA solutions (10H11, Swizi, Boston Dynamics, On-X, Uipath, Feeling Online).

– Involved in the IT Purchasing department for the development of purchasing processes, implementation of new processes, and management of large packages. – Managed purchases in project mode for Service Centers (Software, production centers, Data, Media and Communication), call centers, outsourced production resources (call centers, mailing & SMS campaign tools, callbots) and IT purchases (Software, P2I, service center). – Defined and managed the IP purchasing strategy in conjunction with the IP purchasing director. – Democratized the role of the purchasing department with operational staff in a context of weak procurement. – Created purchasing processes, KPIs and new monitoring committees. – Monitored all IT service providers to improve the IP purchasing process. – Led Buyer on the intellectual services part (8 million euros), including: Purchasing PII in service desk mode (CRM, DATA, TIBCO), Purchases in package mode (All IT profiles), Procurement in direct mode (All IT profiles), Procurement in direct mode (Communication, training, finance). – RFI/RFP Sending, Development of referencing panels, Development of P2P processes involving IT and legal departments. – Developed and animated purchasing workshops, created and implemented a provider evaluation plan, and an improvement plan for the purchasing department.

– Involved in the Purchasing department during its complete reorganization, reappropriation of processes, and democratization of C-Level and operational staff. – Managed purchases in production project mode (Software, production center, Data, media and communication), call center, outsourced production resources, and IT purchasing. – Defined and managed the purchasing strategy in conjunction with IT, Finance, Legal and Commercial C-Level. – Positioned the purchasing department at the heart of the Solocal process and democratized it among operational staff. – Defined and applied purchasing processes in the group. – Monitored all intellectual services within a single tool. – Led Buyer on the Production side (€13 million), including: Presentation of the action plan to the Purchasing Department, Software purchases related to the production of content and websites (e.g. ux design tools, web scrolling tool, writing tools, content creation tool), Outsourced Purchases of Means of Production (Delivery Services), Purchase of geolocation data (e.g. Singlespot, Madvertise), operator data (e.g. Orange, Sfr, Bouygues), marketing data (e.g. Omega Connect, Amabis, Mania Contest), Adwords purchases (e.g. Google Ads, Bing Ads), Ad monetization purchases (Xandr). – Sending RFI /RFP, Enrichment and updating of the supplier database, Weekly reporting for action monitoring, 10% reduction in software costs. – Led Buyer on the Call Center / Outsourced Services part (€8 million), including: Outsourced call center purchases, Purchase of mailing tools – sending SMS, Purchase of Call Bot, Purchase of tools to support the commercial performance of telemarketers, Short code purchases. – Led Buyer on the IT intellectual services part (€30 million), including: Purchasing PII in TA mode (All IT profiles), Purchases in package mode (All IT profiles), Service Center Procurement (Nearshore: Romania, Morocco & Offshore: India and Vietnam), Insourcing of service providers (31 in two and a half years). – Achieved 4% decrease in intellectual service costs.

– Worked in the Business department as part of the extension of the Solocal purchasing team. – Buyer of Intellectual IT Services (Scope: 220 external service providers, 20 m€). – Assessed internal and future needs. – Presented the action plan to Solocal's purchasing department. – Managed PII purchases in TA mode – All profiles. – Negotiated pricing and contractual conditions with suppliers, verified, implemented, and followed up legal documents. – Handled disputes with suppliers. – Facilitated workshops with the Solocal C-Level on the definition of their intellectual service strategy. – Developed decision support documents. – Globalized needs and massified flows. – Achieved 15% reduction in intellectual service costs (ADR from €508 to €433).

– Intervention within the Operations department, supporting the director in his missions. – Performed industry-trade planning missions on RAFALE radio equipment for Qatar and India. – Managed the company's industrial and commercial plan. – Managed and animated communities of interest (about 700 people). – Organized internal communication events. – Back office mission of the operational liaison type between trade and industry. – Participated in improvement projects. – Supported various activities Directorate Operations. – Conducted Design thinking missions around innovation (Idea incubator animation type).

– Intervention within the Sales department. – Sold complex solutions and optimized office equipment. – Managed a specific sector and developed a customer portfolio for an office automation company. – Performed physical & telephone prospecting for appointments. – Conducted contract negotiations, signing and customer follow-up. – Managed unpaid invoices and collection. – Created sales support tools to maximize closing chances. – Grew portfolio from €20k to €350k in three years. – Opened 17 new accounts.