hlamalani mukhabela

Sales Development Representative (SDR) at ParcelHero

Salary / Daily rate

Beitbridge, South Africa

Freelance, open to permanent contract

Skills

Cold CallingCRMSalesforceCustomer ServiceLead GenerationFinanceSocial Ads

About me

Links

Work experience

Sales Development Representative

Parcelhero

Dec 2025 - Present

11 months

Johannesburg, South Africa

Conduct outbound prospecting through calls, emails, and LinkedIn to generate qualified leads. Engage with potential customers to understand their shipping, logistics, and e-commerce challenges. Book and schedule meetings for the sales team by effectively communicating ParcelHero’s value proposition. Maintain and update CRM records to track leads, follow-ups, and conversions. Collaborate closely with the Account Executives and Customer Success teams to ensure smooth handovers. Achieve and exceed weekly KPIs including call volume, email outreach, and meeting bookings. Provide excellent customer service by responding promptly and professionally to enquiries.

EMPOWER FINANCIAL SERVICES

Nov 2020 - May 2021

7 months

Beitbridge, South Africa

Sales Consultant

Nov 2020 - May 2021

7 months

Beitbridge, South Africa

Sales Consultant

Nov 2020 - May 2021

7 months

Beitbridge, South Africa

Telesales Representative

CarsDirect Connect

May 2019 - Jul 2020

1 year 3 months

Vereeniging, South Africa

Car sales


Education

Sharpville technical college

Matric, Matric

Grade: 12


Licenses & certifications

Contact Centre Support (Call Centre Certificate)

Issued: Jan 2009

Certified by RIMS Information Group / Services SETA

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