Hodeyl Belarbi
Project Manager | Customer Success
Salaire / Taux journalier
Rennes, France
Mobilité : Nantes, Paris, ...
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Project Manager & Customer Success expert with 5+ years driving client satisfaction and digital transformation. Specialized in SaaS platforms, IoT deployment, and learning management systems with proven results in retention and process optimization. Ready to streamline your operations and enhance customer experiences through data-driven strategies.
Expérience de travail
Digital Officer - TANGRAM Center by CMA CGM
CMA CGM
oct. 2023 - janv. 2025
1 an 4 mois
Marseille, France
TANGRAM is CMA CGM Group's new center of excellence, paving the future of sustainable transport and logistics. Missions : - Technical administration of Learning SaaS softwares. - Run supervision of TANGRAM's immersive experiences (Robotspot, Avatar AI, VR Experience, Navigation Simulator and 3D Model). - Deployement owner of IOT solutions in the building.
Customer Success Manager
Eventdrive
mai 2022 - août 2023
1 an 4 mois
Paris, France
Eventdrive est une plateforme digitale tout-en-un et une application événementielle pour gérer les événements professionnels de A à Z.
Stockly
juin 2020 - mai 2022
2 ans
Paris, France
Partner Success Associate
janv. 2022 - mai 2022
5 mois
Paris, France
Partner Success team is in charge of the long-term relationship with Stockly's partners, and identifying business opportunities within the existing network.
Operations Associate
juin 2020 - janv. 2022
1 an 8 mois
Operations team is in charge of the flow of transactions at Stockly.
Customer sucess
Digitevent
août 2019 - juil. 2020
1 an
Région de Paris, France
- Follow-up and advice for customer events - Support management (tickets, phone, mails) - Support and user training - Supervision of events (in Paris and possible trips to the provinces)
Formation
MBA ESG
Big data & IA
2021 - 2021
1 an
DSP Digital School of Paris
Chef de Projet Digital Design & Digital Marketing
2020 - 2021
2 ans
EEMI
Bachelor Chef de projet digital
2017 - 2020
4 ans
Lycée Lyautey, Casablanca, Maroc
Collège - Lycée
2008 - 2012
5 ans